Ecommerce in The United Kingdom

Information about ecommerce in the United KingdomThe United Kingdom is one of the leading countries in the western world. As one of five permanent members of the UN Security Council and a founding member of NATO, the UK is an influential country with an important economy. It’s an active member of the European Union, but it chose to remain outside of the Economic and Monetary Union and therefore keep its pounds and pennies. In 2016, The Brits have voted for Brexit, which means the United Kingdom will withdraw from the European Union.

COUNTRY
THE UNITED KINGDOM
Population 63.7 million people
– % internet users 82%
Online sales €157 billion (2015)
Online stores worth mentioning: Tesco, Asos, Argos

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Ecommerce events in the United Kingdom

Every year there are several ecomerce events being organized in the United Kingdom. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in the United Kingdom.

Ecommerce customers in the United Kingdom

In the UK credit cards are the most popular payment method for purchased made online. Almost forty percent of all online transactions in the UK are paid by credit card. More than 3 in 10 online transactions take place thanks to debit cards. Another popular online payment method in the UK is PayPal, which together with credit and debit cards represent 96% of all online payments. More tips for ecommerce in the United Kingdom can be found at EcommerceWiki.

Online payment methods in the UK, according to Payvision
Online payment methods in the UK, according to Payvision.

Fashion and sporting goods are a very popular product category in the United Kingdom, followed by travel and household items. Other popular product categories are movies & music and books & magazines.

According to an article in the Daily Mail 82% of British internet users regularly shop online, which is the highest of the 28 EU member states. It’s estimated 70% of UK consumers now owns a smartphone. In the last quarter of 2013, one in three online sales in the UK took place via mobile devices.

The ecommerce market in the United Kingdom

According to data from the Centre for Retail Search, online sales in the United Kingdom accounted for 10.7% of total retail sales in 2014. It was worth 110.5 billion euros in 2013 according to IMRG/Capgemini. Newer data, from the Ecommerce Foundation, shows that ecommerce in the UK was worth 157 billion euros in 2015.

Ecommerce growth in the UK

Big online stores in the United Kingdom

The biggest players in the UK’s online retail market are Amazon (16 percent market share), followed by Tesco (9%) and eBay (8%). Other big online retailers are Asos, Argos, Play.com, Next and John Lewis.

Latest news about The United Kingdom

Lengow opens its doors to the B2B market

Ecommerce automation platform Lengow has opened its door to the business-to-business market with its integration of Amazon Business in the UK and Germany and Cdiscount Pro in France. With the integration, business sellers now have access to the three largest ecommerce markets in Europe.

1 in 5 UK retailers still fail to offer next day delivery

Although 52 percent of consumers in the United Kingdom see next-day-delivery as their most preferred delivery method, still a fifth of UK retailers are failing to offer their customers next-day delivery. On the other hand, 65 percent of retailers offer click & collect, even when only 18 percent of consumers Continue reading

Amazon is looking for 1,300 warehouses across Europe

Amazon is seeking a total of 1,300 warehouse units across Europe. The American retail giant is looking for small distribution facilities near major cities, so they can function as last-mile centers that receive and store shipments prior to their final deliveries to customers nearby.

Checkout friction main cause of abandoned baskets

Retailer’s don’t like abandoned baskets. But why do consumers leave their online shopping carts? In the United Kingdom, friction in the checkout is seen as the biggest driver of basket abandonment. A lack of payment methods and a lack of lending or credit options are other popular reasons for consumers Continue reading

PureClarity wins European IT & Software Excellence Award

Ecommerce personalization software provider PureClarity has won an award during the European IT & Software Excellence Awards. The British company won the prize in the category ‘Big Data, IoT or Analytics Solution of the Year’, beating Datawright, Celaton and LogiAnalytics.

Read all our articles about ecommerce in the United Kingdom.

Last update: February 2017