lightspeed ecommerce

Amazon lets customers pick up orders at post offices

Amazon has joined forces with Royal Mail, so its customers now can get their items delivered to post offices for collection. A remarkable partnership, because earlier this month Royal Mail said that rivals, including Amazon, are hitting the postal service company’s parcel delivery business.

Royal Mail also said that Amazon’s own delivery service could dent its business by 2% in the short term, the BBC wrote. And now the two companies are working together, making it possible for customers of Amazon to get their orders delivered to one of the 10,500 post office branches for collection. According to analyst Nicla Di Palma the reasoning behind this move must be that Royal Mail is trying to save some of its business. The company’s parcel operations have suffered from serious competition since Royal Mail was privatized last year.

With the addition of the 10,500 Post Office branches of Royal Mail, Amazon now offers about 16,000 pickup locations in the UK for its online customers who want to pick up their goods. Locations customers can choose from include “Pass my Parcel” newsagent and convenience stores, Collect+ stores and Amazon’s own lockers at train stations across the country.

Pick up an Amazon order
When a customer wants to pick up his Amazon order at a post office branch, he can select this preferred pickup location during the checkout process. After that, the customer only needs to show identification at the branch in order to receive his parcel. According to the official press release 99 per cent of the British population lives within three miles of a Post Office branch.

For customers it’s of course a welcome addition to the other pickup points Amazon has to offer, but as many main post offices are closed on Saturday afternoons, it could still be more convenient to pick up goods at a corner shop. But there are still some post offices contained within other shops that are open for up to 12 hours a day, and some even have piloted Sunday opening.