Ecommerce in Turkey
|Population||76.7 million people|
|– % internet users||72%|
|Online sales||€10.76 billion (2019)|
|Online stores worth mentioning:||Hepsiburada, Araba.com, Trendyol|
- Ecommerce customers in Turkey
- The ecommerce market in Turkey
- Big online stores in Turkey
- Latest ecommerce news from or about Turkey
Ecommerce customers in Turkey
Turkey has an internet penetration rate of 72%, a study from Nielsen in 2018 shows. This report also shows that 4 percent of Turkish consumers shop online every day, while 46 percent order products and services online just a few times per month. In Turkey, almost 160 euros are spent online per capita. For comparison: the world average is about 735 euros.
The most popular product categories are shoes & clothes (68 percent of consumers buy these online), followed by consumer electronics (58 percent), personal care & cosmetic products (49 percent), and books, movies & games. Ordering food from restaurants is also popular (47 percent).
According to an interview with the CEO of Turkish online payment provider Iyzi Payments, the most common online payment methods are card payments: loyalty cards with payment by installment options, Mastercard and Visa. But also players like BKM Express, ipara and Paytogo are gaining ground in Turkey (PayPal ceased operations in Turkey in June, 2016). Internet card payments (for various purposes, not only for ecommerce!) rose about 30% to 10 billion euros in 2012 and this number is expected to more than double by 2015.
The ecommerce market in Turkey
In 2019, ecommerce in Turkey (including online betting) was worth 10.76 billion euros after a 39 percent growth the year before. That’s quite a different development than what was reported in 2018, when it said the ecommerce industry in Turkey was worth 5.7 billion euros in 2018. Please keep in mind these are different sources and they have different methods of measuring the value of the national ecommerce industry. For example, some sources don’t include online betting when they are measuring the value of the country’s ecommerce industry.
Big online stores in Turkey
The Turkish ecommerce market seems to be dominated by online marketplaces, multi-category retailers and private shopping sites. Huge online stores in Turkey are Gitti Gidiyor, Hepsiburada, Araba.com and Trendyol.
Latest news about Turkey
About 98,000 businesses and 1.1 million individuals sold a total of 347 million products on Trendyol last year. The popular Turkish ecommerce platform also contributed to the creation and retention of 1.1 million jobs in Turkey.
Trendyol, one of the largest ecommerce companies in Turkey, has plans to expand in Europe, including the United Kingdom, Italy, and Spain. The expansion plans will happen with a new website.
Amazon Prime has launched in Turkey. The introduction of the aid subscription program follows almost exactly two years after Amazon Turkey was launched.
Saloodo, a digital freight platform from Germany, is expanding. The startup, which connects shippers and carriers with a solution for ordering and handling shipments, will now launch its platform in Turkey.
Turkey wants to increase its export market share in the Middle East and North Africa. It’s planning new initiatives in the ecommerce sector. Therefore, it will form a virtual committee to promote and help ecommerce companies online.
Read all our articles about ecommerce in Turkey.
Last update: May 2020