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Intershop Commerce Talks: Customer Retention
Event details
Date:
Tuesday November 23
Location:
Online event
Organizer:
Intershop & Signifikant
Event website
On November 23, Intershop and Signifikant will be hosting a webinar called: “Leveraging the aftermarket to improve customer retention”. If you want to learn how to make customers happy and keep them returning, let Intershop and Signifikant show you how to convert the first sale into a long and profitable relationship along the entire customer lifecycle.
What will you learn?
- What motivates your customers to return.
- How your departments can support each other.
- How a customer portal is more than just a shopping basket.
- How gathered data can improve the development of new business models.
Speakers
Join Mauro Boffardi, Customer Success Manager at Intershop and Mattias Löfstrand, CEO and Founder of Signifikant, as they share the formula on how to make customers and dealers return to your online shop again and again to increase your profit margins and strengthen customer loyalty.