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Savant eCommerce Berlin
This year’s edition of Savant eCommerce Berlin marks the 6th time this DACH-focussed event takes place. Over 200 senior ecommerce executives from the best brands in the region will come together on 28 and 29 January.
During the conference they will delve into what AI can do to help online retailer become their client’s companion, advisor and inspiration in their shopping behaviour, as well as into ways to improve the customer experience, optimise conversion rates and build strong customer relationships.
“New ways of personalisation allow for tailoring the shopping experience of every client according to their personality, while getting them emotionally engaged. We will also look at exciting new ways that companies handle the challenge of the omnichannel experience and what role physical stores will play in retail in 2020”, the organization explains.