Customers in the UK increasingly expect it won’t cost them anything to return the goods they ordered online. But this could lead to over 200 smaller ecommerce companies failing, a new study by ParcelHero shows. Many smaller online retailers feel the pressure to pay for the cost of returns, as want to maintain high customer service ratings.
NA-KD, a Swedish fashion retailer, has raised 45 million dollar (36.8 million euros) in Series B funding. NA-KD wants to use the money to accelerate the company’s growth and to further expand its business globally. The Swedish startup has plans to launch 9 localized websites in the coming months.
The willingness of German consumers to buy furniture online has grown significantly over time. Now more than one in three Germans, 37 percent to be more precise, have already shopped online for stuff like chairs, beds and tables.
Dutch online retailer Wehkamp will soon start building its second distribution center in Zwolle, the Netherlands. The new building will arise next to the current, fully automated distribution center. When the new center opens – probably at the end of this year – Wehkamp will have a distribution center that’s 60,000 square meters big.
Chinese ecommerce giant Alibaba will soon open a logistics center in France and increase the sale of French products on its online trading platforms. The company is currently looking for a site and for partners.
Online stores in Finland have broken all the previous records during the end of 2017. The number of online orders increased by 8.2 percent during the last quarter, compared to the same period in 2016. And sales increased by 9.4 percent during the same period.
Personalization is key for German retailers. Many of them are looking to invest in personalization solutions during this year, with more than half of them expecting to spend over a million euros to achieve this.
Webgallerian, an online marketplace from Sweden, has relaunched this year. The goal is still the same: to bring together hundreds of online stores under one single roof and to become the biggest online marketplace in the Nordic region.
Swedish fashion retailer H&M is secretly working on a new project, which aims to sell branded clothes online at discount prices. For now, the project has been dubbed P12 and it’s expected to launch somewhere in April.
For the first time in the United Kingdom, ecommerce purchases made via smartphone will overtake that of tablets. This year, online sales that happened via smartphones represent 49.7 percent of all mcommerce sales. Mcommerce via smartphones will be worth about 20 billion euros in the UK this year.