Shopper & Retailer Insights Conference 2027
Event details
The 9th Annual Shopper & Retailer Insights Conference returns to London on 9 February 2027, bringing together more than 20 senior shopper, retail marketing, category and growth leaders for one day of practical insights, industry discussions and networking.
Speakers and agenda
Speakers include senior professionals representing Ocado, Diageo, Mars, PepsiCo, Henkel, Boots, Currys, Coty, TikTok Shop, Just Eat Takeaway, B&Q, itsu, Lactalis and more.
The agenda tackles the biggest challenges reshaping retail and connected commerce, including:
- Agentic AI & Commerce: Prepare for a world where AI agents make purchasing decisions on behalf of shoppers.
- Retail Media ROI: Prove incremental growth, strengthen attribution and defend marketing investment.
- AI Search & Discovery: Understand answer engine optimization and how to keep your brand visible.
- Shopper Loyalty & Behavior: Respond to changing shopping missions, private label competition and lifetime value.
- Social & Quick Commerce: Turn emerging channels and delivery expectations into commercial opportunities.
- GLP-1s & Health: Understand changing consumer behaviour and its implications for categories and product development.
Programme
New for 2027, an opening panel on agentic commerce, a live loyalty debate, interactive peer discussions and a lightning round exploring how AI is reshaping shopper teams.
Beyond the presentations, attendees can expect practical case studies, keynote discussions and more than two hours of dedicated networking with professionals working on similar commercial challenges. Exchange ideas with leading retailers and FMCG brands, benchmark your strategies and discover new approaches to connecting customer journeys, improving performance and driving sustainable growth.
Whether you are responsible for shopper insights, category management, retail media, ecommerce or brand growth, the conference offers a focused opportunity to learn from industry practitioners and leave with actionable strategies for 2027 and beyond.
Group discounts
Group Discounts Available: Send four delegates for the price of three, or get your third ticket at 50 percent off. To discuss group bookings, call +44 (0)20 3479 2299.