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April: ecommerce events in Europe

April: ecommerce events in Europe

Spring is here! It’s April and while physically visiting ecommerce events is still not an option, there are still a few interesting ones you can visit online. Let’s have a look at what’s possible this month. Continue reading

What do European consumers want from customer service?

What do European consumers want from customer service?

With the corona crisis giving a massive boost to ecommerce in Europe, customer service teams were put under substantial pressure. And the return numbers also significantly increased last year. How do customer service in European countries perform? Continue reading