lightspeed ecommerce

Ecommerce in The United Kingdom

Information about ecommerce in the United KingdomThe United Kingdom is one of the leading countries in the western world. As one of five permanent members of the UN Security Council and a founding member of NATO, the UK is an influential country with an important economy. It’s an active member of the European Union, but it chose to remain outside of the Economic and Monetary Union and therefore keep its pounds and pennies. In 2016, The Brits voted for Brexit, which means the United Kingdom will withdraw from the European Union.

Population 66.8 million people
– % internet users 96%
Online sales €222 billion (2020)
Online stores worth mentioning: Tesco, Asos, Argos


Ecommerce events in the United Kingdom

Every year there are several ecommerce events being organized in the United Kingdom. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in the United Kingdom.

Ecommerce customers in the United Kingdom

A study from the Ecommerce Foundation in 2019 shows that PayPal is, by far, the most popular payment method in the United Kingdom. Over 40 percent of buyers have used PayPal at least once in 2018. Credit cards (23.7 percent) are also popular, followed by prepaid cards (17.2 percent).

Are you looking to do cross-border business? Get your free digital copy of Cross-Border Magazine now and stay informed.

Most popular online payment methods in the UK.
Most popular online payment methods in the UK.

Fashion and sporting goods are a very popular product category in the United Kingdom, followed by travel and household items. Other popular product categories are movies & music and books & magazines.

The ecommerce market in the United Kingdom

A report from the Ecommerce Foundation shows that 7.94 percent of the country’s gross domestic product is made up by ecommerce sales. An older study showed that ecommerce accounted for 10.7 percent of total retail sales in 2014. Ecommerce in the UK is expected to be worth slightly over 200 billion euros at the end of 2019.

Ecommerce in the United Kingdom (2015-2019)
Ecommerce in the United Kingdom (2015-2019)

Big online stores in the United Kingdom

The biggest players in the UK’s online retail market are Amazon, Tesco and eBay. Other big online retailers are Asos, Argos,, Next and John Lewis.

Latest news about The United Kingdom

Royal Mail launches parcel pick-up service in UK

Royal Mail has launched a new service, called Parcel Collect, across the United Kingdom. Its postmen and postwomen will now not only deliver parcels on their daily round, but also collect them as well.

39% of Brits are delivery pass members

About four in ten Brits (39 percent) have signed up for a paid subscription scheme or delivery pass, which means they pay a monthly fee to get free delivery and other extras. And among these schemes, Amazon Prime is the most popular paid subscription service.

DPD doubles its pick-up network in UK

DPD UK has revealed that over 3,000 parcel shops from Collect+ will be added to its network of pick-up points. The deal will expand the network to over 6,000 stores nationwide.

UK shopper spends 11% more online

Nowadays, the average shopper in the United Kingdom spends 83 pounds (about 91.5 euros) per month online. Last year, this was 75 pounds (82.7 euros). The coronavirus outbreak has for sure contributed to this 11 percent year-on-year increase.

Sendcloud expands to UK

Dutch shipping software provider Sendcloud will be available in the United Kingdom starting today. The British expansion is a logical next step in the company’s mission to offer its service across Europe. Previously, Sendcloud also expanded to Germany and France as well as other markets.

Read all our articles about ecommerce in the United Kingdom.

Last update: August 2020