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Ecommerce in The United Kingdom

Information about ecommerce in the United KingdomThe United Kingdom is one of the leading countries in the western world. As one of five permanent members of the UN Security Council and a founding member of NATO, the UK is an influential country with an important economy. It’s an active member of the European Union, but it chose to remain outside of the Economic and Monetary Union and therefore keep its pounds and pennies. In 2016, The Brits voted for Brexit, which means the United Kingdom will withdraw from the European Union.

COUNTRY
THE UNITED KINGDOM
Population 63.7 million people
– % internet users 82%
Online sales €157 billion (2015)
Online stores worth mentioning: Tesco, Asos, Argos

Content:

Ecommerce events in the United Kingdom

Every year there are several ecommerce events being organized in the United Kingdom. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in the United Kingdom.

Ecommerce customers in the United Kingdom

In the UK credit cards are the most popular payment method for purchased made online. Almost forty percent of all online transactions in the UK are paid by credit card. More than 3 in 10 online transactions take place thanks to debit cards. Another popular online payment method in the UK is PayPal, which together with credit and debit cards represent 96% of all online payments. More tips for ecommerce in the United Kingdom can be found at EcommerceWiki.

Online payment methods in the UK, according to Payvision
Online payment methods in the UK, according to Payvision.

Fashion and sporting goods are a very popular product category in the United Kingdom, followed by travel and household items. Other popular product categories are movies & music and books & magazines.

According to an article in the Daily Mail 82% of British internet users regularly shop online, which is the highest of the 28 EU member states. It’s estimated 70% of UK consumers now owns a smartphone. In the last quarter of 2013, one in three online sales in the UK took place via mobile devices.

The ecommerce market in the United Kingdom

According to data from the Centre for Retail Search, online sales in the United Kingdom accounted for 10.7% of total retail sales in 2014. It was worth 110.5 billion euros in 2013 according to IMRG/Capgemini. Newer data, from the Ecommerce Foundation, shows that ecommerce in the UK was worth 157 billion euros in 2015.

Ecommerce growth in the UK

Big online stores in the United Kingdom

The biggest players in the UK’s online retail market are Amazon (16 percent market share), followed by Tesco (9%) and eBay (8%). Other big online retailers are Asos, Argos, Play.com, Next and John Lewis.

Latest news about The United Kingdom

DPD will deliver parcels by e-cargo bike this summer

Parcel delivery group DPD has partners with Electric Assisted Vehicles (EAV) to develop a lightweight four-wheel e-cargo bike. With these bikes, DPD will start delivering parcels to consumers in July later this year.

27% of top UK retailers don’t communicate during delivery

The largest online retailers in the United Kingdom aren’t so keen on communicating with shoppers during the delivery period. As a matter of fact, only four of the 100 largest online retailers in the country provide customers with personalized information about their order status, while 27 don’t communicate at all… Continue reading

Square launches Online Store solution in UK

Payments provider Square has announced the launch of Square Online Store for sellers in the United Kingdom. This allows small and medium-sized enterprises to sell both online as offline, with a free starter plan.

The top 30 UK logistics service providers

The Chartered Institute of Logistics and Transport has compiled a list with the top 30 logistics and service providers in the United Kingdom. Spoiler alert: DPD Group is the number one. But who are the other top logistics companies?

Asos will block serial returners

Asos is done with online shoppers who turn out to be serial returners. The UK fashion retailer doesn’t want customers who wear their purchases and then return them, or customers who order and return way more items than ‘the most loyal Asos customer’ would order’. Asos is now threatening to… Continue reading

Read all our articles about ecommerce in the United Kingdom.

Last update: February 2017