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Ecommerce in The United Kingdom

Information about ecommerce in the United KingdomThe United Kingdom is one of the leading countries in the western world. As one of five permanent members of the UN Security Council and a founding member of NATO, the UK is an influential country with an important economy. It’s an active member of the European Union, but it chose to remain outside of the Economic and Monetary Union and therefore keep its pounds and pennies. In 2016, The Brits voted for Brexit, which means the United Kingdom will withdraw from the European Union.

COUNTRY
THE UNITED KINGDOM
Population 63.7 million people
– % internet users 82%
Online sales €157 billion (2015)
Online stores worth mentioning: Tesco, Asos, Argos

Content:

Ecommerce events in the United Kingdom

Every year there are several ecommerce events being organized in the United Kingdom. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in the United Kingdom.

Ecommerce customers in the United Kingdom

In the UK credit cards are the most popular payment method for purchased made online. Almost forty percent of all online transactions in the UK are paid by credit card. More than 3 in 10 online transactions take place thanks to debit cards. Another popular online payment method in the UK is PayPal, which together with credit and debit cards represent 96% of all online payments. More tips for ecommerce in the United Kingdom can be found at EcommerceWiki.

Online payment methods in the UK, according to Payvision
Online payment methods in the UK, according to Payvision.

Fashion and sporting goods are a very popular product category in the United Kingdom, followed by travel and household items. Other popular product categories are movies & music and books & magazines.

According to an article in the Daily Mail 82% of British internet users regularly shop online, which is the highest of the 28 EU member states. It’s estimated 70% of UK consumers now owns a smartphone. In the last quarter of 2013, one in three online sales in the UK took place via mobile devices.

The ecommerce market in the United Kingdom

According to data from the Centre for Retail Search, online sales in the United Kingdom accounted for 10.7% of total retail sales in 2014. It was worth 110.5 billion euros in 2013 according to IMRG/Capgemini. Newer data, from the Ecommerce Foundation, shows that ecommerce in the UK was worth 157 billion euros in 2015.

Ecommerce growth in the UK

Big online stores in the United Kingdom

The biggest players in the UK’s online retail market are Amazon (16 percent market share), followed by Tesco (9%) and eBay (8%). Other big online retailers are Asos, Argos, Play.com, Next and John Lewis.

Latest news about The United Kingdom

DPD opens first all-electric parcel depot

DPD has opened the first all-electric parcel depot of the United Kingdom. In Westminster in London the logistics company has opened a depot that’s 465 square meters in size and will deliver up to 2,000 parcels a day using the electric vehicles.

Yodel launches 7-day service and Inflight

UK parcel carrier Yodel will launch a seven-day service next spring. It has also launched Inflight, a new feature that allows customers to change delivery options using the Yodel app, even when the parcel is one hour from being delivered.

Waitrose tests grocery delivery while customers are out

Waitrose is the first supermarket in the United Kingdom that will test the delivery of groceries to customers’ home addresses, while they aren’t at home. The supermarket, now officially called Waitrose & Partners, will test the ‘While You’re Away’ service with 100 customers in the south London area.

‘Amazon Go comes to the UK’

Amazon Go, the checkout-free stores from Amazon, will roll out in the United Kingdom. The ecommerce giant hasn’t officially announced this, but there are several reports Amazon is looking for locations across the country to roll out the innovative grocery stores.

Amazon Storefronts launched in UK and Germany

Amazon has launched its latest website: Amazon Storefronts. This is a new store for customers to shop from small and medium-sized businesses that sell on Amazon and learn more about them through videos and stories. Amazon Storefronts is now active in the US, the United Kingdom and Germany.

Read all our articles about ecommerce in the United Kingdom.

Last update: February 2017