Ecommerce Awards 2021 winners revealed
Yesterday, the Ecommerce Awards 2021 were handed out. The award show was a part of the Ecommerce Expo, and took place virtually due to coronavirus regulations. A total of 21 different ecommerce players won awards.
Though the award show had to take place virtually, the organizers made sure that it was still a festive event. A magician and a band provided entertainment in between the announcements of the awards. Despite the difficult past year, there were still a lot of high quality entries.
Joint winner
Although unusual, this year the category ‘Best B2C Ecommerce site’ had a joint winner. “They are both equally deserving, as they’ve responded to ongoing challenges with professionalism and expertise”, said Theo Kenward, head of Growth with Fido Money who was the headline sponsor of the event. The winners were Iceland and Milk & More with Greenlight Commerce.
Retailers won multiple awards
Some of the nominees won multiple awards. ToppsTiles with Tom & Co. won Best Wholesale & Trade Ecommerce, while also taking home the award for Best B2B Ecommerce Site. Adobe won two awards as well: Best Customer Loyalty or Retention Programma and the award for Best Use of Personalization. The winner of the Best Leisure, Fitness & Outdoors Ecommerce award, Sigma Sports, also won Best Customer Support.
The category ‘Best B2C Ecommerce Site’ had a joint winner.
| Wholesale & Trade | ToppsTiles with Tom & Co. |
| Electrical, Telecommunications and Technology | Cartridge People |
| Use of Social Media | Sunspel Vervaunt |
| Content or International Marketing Campaign | Personify XP |
| Use of Merchandising and Product Presentation | O2 |
| Customer Loyalty or Retention Programme | Adobe |
| Leisure, Fitness & Outdoors | Sigma Sports |
| Use of Personalization | Adobe |
| B2B or B2C Marketing or Advertising Campaign | Harts of Stur |
| Omnichannel or multichannel solution | Kooomo |
| Health & Wellbeing, Personal Care and Beauty | Facethefuture with Meta and Customer First Digital |
| Outsourcer, ecommerce partner or supplier and best product at ecommerce expo | Zigzag Global |
| Specialist or Other ecommerce | British American Tobacco with Wunderman Thompson Commerce |
| Innovation in ecommerce Delivery, Logistics & Fulfilment | Lookers and Digital |
| Home, DIY and Garden | Liberty Games |
| Innovation in Payments | 2checkout (now Verifone) |
| Fashion ecommerce | Jojo Maman Bébé with The Pixel |
| Integration of New Technology | CMOstores.com and Decision Intelligence with Peak |
| Food & Drink | The Bottle Club |
| Customer Support | Sigma Sports |
| B2B Ecommerce Site | Topps Tiles with Tom & Co. |
| Website Launch or Relaunch | The Body Shop with KPS UK. |
| Ecommerce Agency | 9XB Ecommerce |
| B2C ecommerce site | Iceland Milk & More with Greenlight Commerce |
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