Ecommerce Awards 2021 winners revealed

Ecommerce Awards 2021 winners revealed

Yesterday, the Ecommerce Awards 2021 were handed out. The award show was a part of the Ecommerce Expo, and took place virtually due to coronavirus regulations. A total of 21 different ecommerce players won awards.

Though the award show had to take place virtually, the organizers made sure that it was still a festive event. A magician and a band provided entertainment in between the announcements of the awards. Despite the difficult past year, there were still a lot of high quality entries.

Joint winner

Although unusual, this year the category ‘Best B2C Ecommerce site’ had a joint winner. “They are both equally deserving, as they’ve responded to ongoing challenges with professionalism and expertise”, said Theo Kenward, head of Growth with Fido Money who was the headline sponsor of the event. The winners were Iceland and Milk & More with Greenlight Commerce.

Retailers won multiple awards

Some of the nominees won multiple awards. ToppsTiles with Tom & Co. won Best Wholesale & Trade Ecommerce, while also taking home the award for Best B2B Ecommerce Site. Adobe won two awards as well: Best Customer Loyalty or Retention Programma and the award for Best Use of Personalization. The winner of the Best Leisure, Fitness & Outdoors Ecommerce award, Sigma Sports, also won Best Customer Support.

The category ‘Best B2C Ecommerce Site’ had a joint winner.

Wholesale & Trade ToppsTiles with Tom & Co.
Electrical, Telecommunications and Technology Cartridge People
Use of Social Media Sunspel Vervaunt
Content or International Marketing Campaign Personify XP
Use of Merchandising and Product Presentation O2
Customer Loyalty or Retention Programme Adobe
Leisure, Fitness & Outdoors Sigma Sports
Use of Personalization Adobe
B2B or B2C Marketing or Advertising Campaign Harts of Stur
Omnichannel or multichannel solution Kooomo
Health & Wellbeing, Personal Care and Beauty Facethefuture with Meta and Customer First Digital
Outsourcer, ecommerce partner or supplier and best product at ecommerce expo Zigzag Global
Specialist or Other ecommerce British American Tobacco with Wunderman Thompson Commerce
Innovation in ecommerce Delivery, Logistics & Fulfilment Lookers and Digital
Home, DIY and Garden Liberty Games
Innovation in Payments 2checkout (now Verifone)
Fashion ecommerce Jojo Maman Bébé with The Pixel
Integration of New Technology and Decision Intelligence with Peak
Food & Drink The Bottle Club
Customer Support Sigma Sports
B2B Ecommerce Site Topps Tiles with Tom & Co.
Website Launch or Relaunch The Body Shop with KPS UK.
Ecommerce Agency 9XB Ecommerce
B2C ecommerce site Iceland
Milk & More with Greenlight Commerce





Pleuni writes all types of news and background articles for Ecommerce News, where she has been working since 2019.

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