The United Kingdom

Online fashion platform Asos has announced that it is introducing a return fee in the United Kingdom. However, the fee only applies to customers who, according to the platform, have a high return rate. Several customers of the online only store have voiced their anger on social media.

Vinted has rolled back a proposed update on shipping options after protests from sellers in the United Kingdom. The recommerce marketplace wanted to offer consumers more choices in receiving products, but merchants struggled with this increased freedom.

As of September 2^nd, TikTok Shop sellers based in the United Kingdom will need to pay higher commission fees. The fees are being raised from 5 to 9 percent. However, if sellers reach a target number of TikTok Live and shoppable videos, they can reduce these fees.

Next reflects on a successful half year. The British retailer has revised its profit expectations upwards. While pure players Asos and Boohoo, also from the United Kingdom, struggle to maintain their online sales, Next continues to grow digitally, especially abroad.

Boohoo is launching an online marketplace, which is reportedly going live this week. Boohoo Brands will feature up to 200 labels in fashion, lifestyle, and beauty. It will be powered by Mirakl’s ecommerce software.

Ikea has opened its hundredth mobile pick-up point at Tesco, the largest supermarket chain in the United Kingdom. On this occasion, the Swedish furniture retailer announced plans to double this number. Almost 40 percent of Ikea's UK sales now come from the online channel.

Despite the rapid rise of Chinese platforms, Amazon remains immensely popular in the United Kingdom. The company has managed to maintain the number of monthly active users since the beginning of this year. Shein is growing, but Temu saw a decline in the number of users.

Two in ten surveyed online shoppers in the United Kingdom begin their search for products on social media. However, only 7 percent finalize their orders through this channel. Most of them finalize their purchase on a retailer’s website or app.

Hole19 has launched a new online store in its home market of the United Kingdom. The golf technology company has opened the site to brand partners. It plans to extend the marketplace to shoppers in continental Europe later this year.

Back Market, a marketplace for pre-owned phones, laptops, and other electronic devices, posted a 45 percent revenue growth last year, reaching 320 million euros. The growth continues unabated, and the company expects to turn a profit for the first time this year.

At least 52.5 percent of consumers in the United Kingdom and the United Staties have bought products from online stores in another country, in the last 12 months. Fashion items are most likely to be purchased from overseas stores.

Half of the top 100 retailers in the United Kingdom do not show delivery information on product pages. This impacts customer satisfaction. And of the retailers who do show delivery information, nearly 40 percent miss their own advertised delivery times.

At least 95.8 percent of European consumers shopped online in the first quarter of this year. In the United Kingdom, that percentage was 93 percent. And in the Netherland, 96 percent of consumers shopped online.

To make deliveries to customers in the United Kingdom more sustainable, Amazon is increasingly using so-called micromobility hubs. Step by step, the company is revamping its delivery network. The first micromobility hub in Northern Ireland recently opened.

Dutch fulfillment company Monta has opened a warehouse in the United Kingdom. This is the company’s third international expansion. Six months ago, it entered Belgium.