Salesupply and BrandOn Group announce partnership

Dutch ecommerce service provider Salesupply has announced a partnership with BrandOn Group, an Italian technology platform that specializes in growth strategies for marketplaces and social commerce. Through the collaboration, Italian brands will be able to use an end-to-end solution for international expansion.

Salesupply is a Dutch ecommerce service provider, it offers fulfillment services, as well as customer service solutions. All of these solutions are geared towards making cross-border selling easier for online stores. Last year, it released a customer service solution for marketplace sellers, ensuring sellers that their customers will receive a response within required timeframes. More than 500 online brands and retailers worldwide use the company’s services.

It is now partnering with BrandOn Group. This Italian company helps brands and online retailers in their sales on marketplaces. Its ecosystem combines technology, operational execution and digital marketing expertise. It also acts as a Merchant of Record for marketplaces including Amazon, Zalando and Bol.

Challenges of selling cross-border

Italian merchants who want to expand internationally often run into challenges, like navigating market compliance rules in every country, meeting specific logistics requirements, responding to customer inquiries in a local language, and managing international returns.

There are service providers who can help in these aspects, but Italian sellers often rely on several companies to cover their needs. “Brands expanding into international markets face a complex web of operational challenges, from international logistics and localized customer service to returns management and market compliance,” said Paola Marzario, Founder of BrandOn Group. “Thanks to this partnership with Salesupply, we offer brands a single integrated solution that relieves them of all these concerns, allowing them to focus entirely on growth.”

‘With the integrated solution, sellers can focus entirely on their own growth’

Integrated into one solution

With the partnership, BrandOn Group and Salesupply will integrate their services into one solution. Clients of BrandOn Group can now take advantage of Salesupply’s fulfillment operations, which ensures quick deliveries in major European markets.

They can also implement the company’s customer service solutions. Having a consistently good customer experience, even on marketplaces, will also give Italian online sellers a better brand reputation.