Ecommerce in The United Kingdom

Information about ecommerce in the United KingdomThe United Kingdom is one of the leading countries in the western world. As one of five permanent members of the UN Security Council and a founding member of NATO, the UK is an influential country with an important economy. It’s an active member of the European Union, but it chose to remain outside of the Economic and Monetary Union and therefore keep its pounds and pennies. In 2016, The Brits have voted for Brexit, which means the United Kingdom will withdraw from the European Union.

COUNTRY
THE UNITED KINGDOM
Population 63.7 million people
– % internet users 82%
Online sales €157 billion (2015)
Online stores worth mentioning: Tesco, Asos, Argos

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Ecommerce events in the United Kingdom

Every year there are several ecomerce events being organized in the United Kingdom. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in the United Kingdom.

Ecommerce customers in the United Kingdom

In the UK credit cards are the most popular payment method for purchased made online. Almost forty percent of all online transactions in the UK are paid by credit card. More than 3 in 10 online transactions take place thanks to debit cards. Another popular online payment method in the UK is PayPal, which together with credit and debit cards represent 96% of all online payments. More tips for ecommerce in the United Kingdom can be found at EcommerceWiki.

Online payment methods in the UK, according to Payvision
Online payment methods in the UK, according to Payvision.

Fashion and sporting goods are a very popular product category in the United Kingdom, followed by travel and household items. Other popular product categories are movies & music and books & magazines.

According to an article in the Daily Mail 82% of British internet users regularly shop online, which is the highest of the 28 EU member states. It’s estimated 70% of UK consumers now owns a smartphone. In the last quarter of 2013, one in three online sales in the UK took place via mobile devices.

The ecommerce market in the United Kingdom

According to data from the Centre for Retail Search, online sales in the United Kingdom accounted for 10.7% of total retail sales in 2014. It was worth 110.5 billion euros in 2013 according to IMRG/Capgemini. Newer data, from the Ecommerce Foundation, shows that ecommerce in the UK was worth 157 billion euros in 2015.

Ecommerce growth in the UK

Big online stores in the United Kingdom

The biggest players in the UK’s online retail market are Amazon (16 percent market share), followed by Tesco (9%) and eBay (8%). Other big online retailers are Asos, Argos, Play.com, Next and John Lewis.

Latest news about The United Kingdom

Ecommerce in UK increased by 17.8 percent in 2016

Ecommerce in the United Kingdom grew 17.8 percent last year, and was worth 174 billion euros. The growth rate is the same as in 2013, while in the last two years the growth rate was much lower. Last year, 82 percent of internet users in the UK shopped online.

UK consumers want free over fast delivery

The majority of online shoppers in the United Kingdom prefer fast to free delivery, while retailers think these delivery options are equally valued by consumers. Retailers think 43 percent of shoppers want free delivery and 57 percent prefer fast delivery, but in reality it’s 86 percent of UK shoppers who Continue reading

87% of Brits have sent or received a parcel in 2017

Almost nine in ten Brits have sent or received a parcel in the last six months. That’s no surprise, as the courier and express delivery market showed a €1.1 billion increase in sales last year. The Brits now spend as much as 11.4 billion euros on these services.

‘What3words could make deliveries 30% more efficient’

Parcel companies could improve the efficiency of their delivery by 30 percent if they use What3words, the UK startup claims. With What3words, you don’t refer to addresses the usual way (“Main Street 1”), but by pinpointing exact delivery locations using a unique combination of three different words.

Tesco launches one-hour delivery service Tesco Now

Tesco, the biggest supermarket chain in the United Kingdom, has launched its own one-hour delivery service, called Tesco Now. This app-based delivery service is meant to compete directly with Amazon, which delivers products within one hour using its Amazon Prime Now service.

Read all our articles about ecommerce in the United Kingdom.

Last update: February 2017