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Ecommerce in The United Kingdom

Information about ecommerce in the United KingdomThe United Kingdom is one of the leading countries in the western world. As one of five permanent members of the UN Security Council and a founding member of NATO, the UK is an influential country with an important economy. It’s an active member of the European Union, but it chose to remain outside of the Economic and Monetary Union and therefore keep its pounds and pennies. In 2016, The Brits have voted for Brexit, which means the United Kingdom will withdraw from the European Union.

COUNTRY
THE UNITED KINGDOM
Population 63.7 million people
– % internet users 82%
Online sales €157 billion (2015)
Online stores worth mentioning: Tesco, Asos, Argos

Content:

Ecommerce events in the United Kingdom

Every year there are several ecommerce events being organized in the United Kingdom. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in the United Kingdom.

Ecommerce customers in the United Kingdom

In the UK credit cards are the most popular payment method for purchased made online. Almost forty percent of all online transactions in the UK are paid by credit card. More than 3 in 10 online transactions take place thanks to debit cards. Another popular online payment method in the UK is PayPal, which together with credit and debit cards represent 96% of all online payments. More tips for ecommerce in the United Kingdom can be found at EcommerceWiki.

Online payment methods in the UK, according to Payvision
Online payment methods in the UK, according to Payvision.

Fashion and sporting goods are a very popular product category in the United Kingdom, followed by travel and household items. Other popular product categories are movies & music and books & magazines.

According to an article in the Daily Mail 82% of British internet users regularly shop online, which is the highest of the 28 EU member states. It’s estimated 70% of UK consumers now owns a smartphone. In the last quarter of 2013, one in three online sales in the UK took place via mobile devices.

The ecommerce market in the United Kingdom

According to data from the Centre for Retail Search, online sales in the United Kingdom accounted for 10.7% of total retail sales in 2014. It was worth 110.5 billion euros in 2013 according to IMRG/Capgemini. Newer data, from the Ecommerce Foundation, shows that ecommerce in the UK was worth 157 billion euros in 2015.

Ecommerce growth in the UK

Big online stores in the United Kingdom

The biggest players in the UK’s online retail market are Amazon (16 percent market share), followed by Tesco (9%) and eBay (8%). Other big online retailers are Asos, Argos, Play.com, Next and John Lewis.

Latest news about The United Kingdom

UK shoppers expect free delivery for orders over £10

Online consumers from the United Kingdom aren’t unenthusiastic about paying for delivery, if the fee isn’t too high. Two thirds of UK shoppers normally don’t expect free delivery when placing orders online, but when orders go over 10 pounds they begin to expect free delivery options.

Sloggi launches online shop in Europe

Sloggi, the underwear brand from Triumph, is now presenting itself completely independently online and has launched an online shop in Germany, the United Kingdom, Austria and France. By the end of the year, Sloggi also wants to have online stores in seven more countries throughout Europe.

Decline in number of European retailers offering free returns

There has been a serious drop in the number of European retailers that offer free returns to their customers. It went from 55 percent in the first quarter of this year to 28 percent now. In the UK, half of brands offer free returns, while 23 percent in Germany and Continue reading

CloserStill Media acquires eCommerce Expo

The eCommerce Expo, held on 27 and 28 September in London, has a new owner. Today, CloserStill Media, Justin Opie and Graeme Howe have announced that they are acquiring eCommerce Expo from UBM. Howe and Opie are the former owners of IMP Events, from where they launched eCommerce Expo in Continue reading

‘Brexit makes it hard to find staff’

The United Kingdom’s withdrawal from the European Union isn’t making things easier for British ecommerce companies. After last year’s Brexit vote, some online retailers say it’s now harder to hire staff for their warehouses.

Read all our articles about ecommerce in the United Kingdom.

Last update: February 2017