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Ecommerce in The United Kingdom

Information about ecommerce in the United KingdomThe United Kingdom is one of the leading countries in the western world. As one of five permanent members of the UN Security Council and a founding member of NATO, the UK is an influential country with an important economy. It’s an active member of the European Union, but it chose to remain outside of the Economic and Monetary Union and therefore keep its pounds and pennies. In 2016, The Brits voted for Brexit, which means the United Kingdom will withdraw from the European Union.

COUNTRY
THE UNITED KINGDOM
Population 63.7 million people
– % internet users 82%
Online sales €157 billion (2015)
Online stores worth mentioning: Tesco, Asos, Argos

Content:

Ecommerce events in the United Kingdom

Every year there are several ecommerce events being organized in the United Kingdom. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in the United Kingdom.

Ecommerce customers in the United Kingdom

In the UK credit cards are the most popular payment method for purchased made online. Almost forty percent of all online transactions in the UK are paid by credit card. More than 3 in 10 online transactions take place thanks to debit cards. Another popular online payment method in the UK is PayPal, which together with credit and debit cards represent 96% of all online payments. More tips for ecommerce in the United Kingdom can be found at EcommerceWiki.

Online payment methods in the UK, according to Payvision
Online payment methods in the UK, according to Payvision.

Fashion and sporting goods are a very popular product category in the United Kingdom, followed by travel and household items. Other popular product categories are movies & music and books & magazines.

According to an article in the Daily Mail 82% of British internet users regularly shop online, which is the highest of the 28 EU member states. It’s estimated 70% of UK consumers now owns a smartphone. In the last quarter of 2013, one in three online sales in the UK took place via mobile devices.

The ecommerce market in the United Kingdom

According to data from the Centre for Retail Search, online sales in the United Kingdom accounted for 10.7% of total retail sales in 2014. It was worth 110.5 billion euros in 2013 according to IMRG/Capgemini. Newer data, from the Ecommerce Foundation, shows that ecommerce in the UK was worth 157 billion euros in 2015.

Ecommerce growth in the UK

Big online stores in the United Kingdom

The biggest players in the UK’s online retail market are Amazon (16 percent market share), followed by Tesco (9%) and eBay (8%). Other big online retailers are Asos, Argos, Play.com, Next and John Lewis.

Latest news about The United Kingdom

M&S customers can return online orders in Simply Food stores

Customers of Marks & Spencer can now return their online orders at one of many Simply Food stores across the United Kingdom. Previously, consumers already had the possibility to collect their online orders at these stores, but now returning them can happen at the same location.

Eve Sleep backs off in Europe

UK mattress startup Eve Sleep no longer sells its mattresses in Germany, Spain, the Netherlands and many other countries in Europe. There is no official reason given for this radical change, but fact is that Eve Sleep is now focusing on France and its home market in the United Kingdom.

Merch by Amazon launches in Europe

Amazon has launched its online print on demand platform Merch by Amazon in Europe. The service is now available in Germany and the United Kingdom. The launch in Europe follows three years after Amazon introduced the platform in the US.

Stamps.com acquires MetaPack

Ecommerce delivery platform MetaPack has been acquired by Stamps, a shipping software solution from the US. Stamps.com, which also offers provides postage online, bought the UK business for approximately 197 million euros.

51% UK consumers prefer to shop online than in-store

Ecommerce is beating the high street in the United Kingdom, as 51 percent of consumers say they prefer to shop online instead of at physical stores. Over half of consumers also said they are shopping more online this year, compared to 2017.

Read all our articles about ecommerce in the United Kingdom.

Last update: February 2017