Latvijas Pasts builds home parcel locker network in Latvia

Latvijas Pasts, the state-owned postal service provider from Latvia, has announced it’s building a network of home parcel lockers in Latvia. The network will be open to all logistics service providers and consists of lockers created by Cleveron, an Estonian tech company.

The lockers, which will be installed starting next month, accept mail, parcels and groceries and are operated via a mobile app.

‘Delivery to customers in the most convenient way’

According to Gatis Ģērmanis, CEO of SIA Mailmaster, a Latvijas Pasts subsidiary that will implement the home delivery service, the network is the result of thinking about how items can be delivered to customers in the most convenient way. “A home parcel locker is definitely one such solution”, Ģērmanis said.

The advantages a home parcel locker offers match the needs of our customers.

“The advantages a home parcel locker offers match the needs of our customers. They could be described in three words: convenience, security, simplicity. Convenience means that the customer saves time because they don’t need to wait at home for a courier or go anywhere to pick up their orders”, he continues.

Parcels are stored in a locker in front of the house

“The parcels are safely stored in a steel locker in front of their house and the locker can only be opened by the owner or the assigned family member via the app. The simplicity stands for the ease of installation and use of the solution.”

You can put 44 shoe boxes in the locker.

Thanks to the size of the lockers, consumers can receive virtually any postal or couriers items, parcels and groceries. According to Ģērmanis, it’s possible to put 44 standard-size shoe boxes or five fully filled large standard food bags in the locker.

‘Latvijas Pasts builds a truly open network’

Arti Kütt, COO of Cleveron, the company that makes the lockers, says they have tested the open network of home lockers for some time now in Estonia. “And it’s clear that customers value convenience above all. We are excited to see that Latvijas Pasts is taking a bold step, disrupting the set ways and actually building a truly open network, available for all service providers. We believe that this is the future of home deliveries, since this will benefit the customers and companies alike.”