Ecommerce News

Logistics

No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (one of many warehouses and fulfilment centers in Europe) to another (the consumer’s house, a pick-up point, et cetera). So logistics (and logistics companies) play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.

How Thomann scales parcel claiming efficiency with claim.me

How Thomann scales parcel claiming efficiency with claim.me

In the high-volume world of online retail, the stakes are high when it comes to ensuring seamless logistics. One misplaced parcel or a delayed delivery can tarnish a brand’s reputation and burden operations with costly claims and frustrated customers. For Thomann, a German high-volume online music retailer, solving this challenge has been central to supporting its rapid growth and keeping customer satisfaction high.

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