No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (a warehouse or fulfilment centre) to another (the consumer’s house, a pick-up point, et cetera). So logistics play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.
Parcel delivery group DPD has partners with Electric Assisted Vehicles (EAV) to develop a lightweight four-wheel e-cargo bike. With these bikes, DPD will start delivering parcels to consumers in July later this year. Continue reading
The largest online retailers in the United Kingdom aren’t so keen on communicating with shoppers during the delivery period. As a matter of fact, only four of the 100 largest online retailers in the country provide customers with personalized information about their order status, while 27 don’t communicate at all during delivery. Continue reading
H&M is the latest major fashion retailer that’s changing its free delivery policy. The Swedish clothing company is now asking for a delivery fee for loyalty club members. This only applies to small online orders, but still, it’s another sign of what’s to come in European ecommerce. Continue reading
The Chartered Institute of Logistics and Transport has compiled a list with the top 30 logistics and service providers in the United Kingdom. Spoiler alert: DPD Group is the number one. But who are the other top logistics companies? Continue reading
Asos is done with online shoppers who turn out to be serial returners. The UK fashion retailer doesn’t want customers who wear their purchases and then return them, or customers who order and return way more items than ‘the most loyal Asos customer’ would order’. Asos is now threatening to deactivate these accounts. Continue reading
Correos, the national postal service of Spain, is teaming up with ecommerce giant AliExpress and Alibaba’s logistics data platform operator Cainiao Network. The companies want to better support small and medium-sized enterprises in Spain to grow into new markets, such as China. Continue reading
The Delivery Group announced it has acquired independent postal management provider Onepost. It’s unknown how much the UK postal and ecommerce operator paid for Onepost, but it will bring together two major players in the British mail and ecommerce sector. Continue reading
Dutch supermarket Albert Heijn has revealed a sneak preview of its latest innovation. The company is working on delivery robots. During this summer, the little robot cars will deliver groceries to customers on the High Tech Campus Eindhoven, home to more than 140 tech companies and institutions. Continue reading
PostNord has started a pilot project to test a completely new infrastructure for the delivery of parcels. Together with the company Swipbox it started an experiment in Kolding in Denmark to deliver parcels to digital parcel boxes that are in close proximity to consumers’ homes. Continue reading
Packhelp, a startup from Poland that allows users to design their packaging, has raised 8.8 million euros in a Series A round. White Star Capital led the investment, while existing investors participated. With the money, Packhelp wants to boost its growth in Europe. Continue reading
French supermarket Monoprix, a subsidiary of Casino Group, wants to further expand its partnership with Amazon. The two companies started working together last year, with Amazon delivering groceries in France through its Amazon Prime Now program. Continue reading
Russian footwear retail chain Obuv Rossii has announced a new project with DPD, the largest commercial operator of express delivery in Russia. The two companies have completed a trial of pickup points in Obuv Rossii’s shoes stores. The pilot was launched with about 20 shops, but in the future, 150 more stores will be connected. Continue reading
Ecommerce is becoming more and more important for Dutch postal company PostNL. Last year, 48 percent of the company’s total turnover came from revenue derived from ecommerce logistics. Continue reading
A new study focuses on the strengths and potential capabilities in checkout, shipping and returns of the 100 largest online shops in Germany. It shows that online retailers are throwing away millions of euros in potential sales every month, because after checkout retailers don’t focus on the customer anymore. Continue reading
A few days after Uber Eats announced it would withdraw completely from Austria, another food delivery service, Foodora, shares the same message. But the Delivery Hero-owned company disappears from Austria, because the parent company focuses on its other food delivery service, Mjam, instead. Continue reading