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Logistics

No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (a warehouse or fulfilment centre) to another (the consumer’s house, a pick-up point, et cetera). So logistics play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.

Bol.com Select offers free delivery on all products

Bol.com Select

Bol.com, the popular Dutch online department store, made some changes to its paid Select model. Subscribers will now get free delivery on all products, regardless of the order value. Previously, Bol.com Select offered free delivery only on 300.000 selected products. Continue reading

M&S customers can return online orders in Simply Food stores

Marks & Spencer

Customers of Marks & Spencer can now return their online orders at one of many Simply Food stores across the United Kingdom. Previously, consumers already had the possibility to collect their online orders at these stores, but now returning them can happen at the same location. Continue reading

More online stores in Switzerland always offer free delivery

Delivery

It’s not uncommon for online shoppers in Switzerland to pay a shipping fee for their online order. This year, free shipping is, just like in previous years, still the exception. Less than a fifth of the top-selling online stores in Switzerland send orders without any shipping costs. Continue reading

UK Mail rebrands as DHL Parcel UK

UK Mail (now DHL Parcel UK)

UK Mail will become DHL Parcel UK. After Deutsche Post DHL Group acquired the British parcels and mail company in December 2016, it has now become time for UK Mail to fully integrate into the group’s network of European parcel companies. Continue reading

H&M tests same day delivery

H&M

Fashion retailer H&M is experimenting with same day delivery. Currently, this delivery method is only being tested with customers who live in Berlin, but chances are H&M will roll it out in other cities or even countries, when the pilot is a success. Continue reading

Bpost raises €650m for ecommerce transformation

Belgian postal company Bpost

Belgian postal company Bpost has raised 650 million euros. The transaction will serve to refinance the acquisition of Radial Holdings it completed in November of last year. Bpost is more and more becoming a full ecommerce logistics company. Continue reading

HomyHub delivers parcels in consumers’ garages

HomyHub

The Spanish startup HomyHub has, together with national postal service Correos, developed a service, called Safe Delivery, which allows consumers to receive their packages in the garage, without having to be at home. By using an app, consumers can control, monitor and manage access to their garage. Continue reading