No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (one of many warehouses and fulfilment centers in Europe) to another (the consumer’s house, a pick-up point, et cetera). So logistics (and logistics companies) play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.
The average shipping costs of the 100 largest online retailers in Germany have increased from 3.92 euros to 4.39 euros over the past two years. Fewer and fewer retailers offer free shipping as a standard. Nearly a quarter of companies charge return fees in some form.
