No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (a warehouse or fulfilment centre) to another (the consumer’s house, a pick-up point, et cetera). So logistics play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.
Amazon is testing its Amazon Day service in Germany. With this service, Prime members can have their orders bundled and shipped on a day of their choice. Amazon Day is meant to save packaging material and countless trips from the courier and to prevent multiple delivery attempts. Continue reading
Alibaba will boost its partnership with Europe’s biggest department store group El Corte Inglés, by offering click & collect for AliExpress customers. In early 2020, they will be able to pick up their orders at El Corte Inglés stores. Continue reading
Two years ago, Zalando introduced its premium service called Zalando Plus. It would offer express delivery within the same day or one or two business days, collection of returns and a seperat hotline for faster customer service. Now, the fashion giant will no longer pick up returns of Plus members at their homes. Continue reading
PostNord and Swipbox have started with the rollout of an extra 2,000 parcel lockers across Denmark. Over the next six months, the Nærboks lockers will be installed, after which Danish consumers can pick up their parcels 24/7. Continue reading
Tomorrow, Posti will open a new premises in Helsinki, which is focused on ecommerce for its consumer customers and online retailers. The initiative, called Box, is equipped with fitting rooms, a big parcel locker and a digital kiosk. Continue reading
Most of the top fashion retailers in the United Kingdom fail to offer a post-checkout experience to its customers. For example, they don’t send tailored delivery messages and thus miss out on a upsell opportunity. Continue reading
Global parcel volume reached 87 billion last year, with 9.3 billion parcel shipments being generated by European countries. The United Kingdom and Germany are the countries with the biggest parcel volume, in both markets 3.5 billion parcels were shipped last year. Continue reading
Fashion retailer Zara is testing its very first parcel machine in Germany. Customers can click and collect items at the company’s flagship store in Hamburg. The machine has place for 700 parcels, but is only accessible during the store’s opening hours. Continue reading
Zalando is launching a pilot with reusable packaging. The test will run for four weeks and is aimed at customers in Finland, Norway, Sweden and Denmark. During the pilot, 10,000 customers will receive their orders in reusable shipping bags, so the German fashion company can reduce the packaging waste. Continue reading
Wish has a second distribution center in Europe. The online marketplace has one in Amsterdam. This dc is already in use since the end of last year, but it’s only now that the ecommerce company has revealed it’s running a distribution center in the Netherlands. Continue reading
Enjoy, an ecommerce startup best described as an online mobile store, has raised about 135 million euros in Series C funding. With this money, the company wants to further expand in the United Kingdom and launch in new markets. Continue reading
Online shoppers in the United Kingdom have left about 250 million euros worth of uncollected products at click-and-collect sites last year. This was due to long queues and understaffed collection points. Continue reading
Zalando and Adidas have partnered up to run a multi-channel pilot in Paris. Customers who shop online at the French Adidas website can get their order on the same or next day, thanks to Zalando, which takes care of the delivery. Continue reading
On average, parcels that are transported from Sweden to Finland take 5.6 days to reach their destination. Once the border is crossed, the average delivery time is 1.8 days. Continue reading
More and more ecommerce customers in the Czech Republic are complaining about Czech Post. According to them, the state-owned company doesn’t deliver goods at consumers’ homes. Continue reading