Swiss Post now offers four different delivery windows

In the near future, business customers and consumers from Swiss Post can benefit from a new service, which will roll out nationwide. Swiss Post will offer the ability to deliver parcels within four different time slots.

With these 3-hour delivery windows, Swiss Post wants to make ecommerce in Switzerland easier and more tailored to individuals, Cash writes. Business customers, for example online retailers who offer delivery via Swiss Post in their stores, only need to include the additional service “Delivery time window” in their online stores to enable this option. Then customers from these online stores can choose the specific conditions during the ordering process.

More delivery services

In recent years, Swiss Post had already improved its range of services by introducing delivery on Saturdays and Sundays and delivery in the evening. Now it’s experimenting with delivery via drones or delivery robots.

Time slots of Swiss Post

These are the new time slots Swiss Post will offer:
– From Monday to Saturday, from 9AM to 12PM
– From Monday to Friday, from 11AM to 14PM
– From Monday to Friday, from 13PM to 16PM
– From Monday to Friday, from 15PM to 18PM


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  • Swiss Post is launching “time slot delivery” for parcels throughout Switzerland.

    Online retailers can now offer their customers the opportunity to decide at what time of day they want their parcels delivered. Four three-hour time slots are available.
    From now on, Swiss Post business customers can have consignments sent to their customers during four defined time slots. Business customers need only integrate the “Time slot delivery” value-added service in their online shop and their customers can choose their preferred time slot during the order process. This gives customers the opportunity to optimally plan the receipt of consignments into their daily schedule. Senders can also specify the delivery time slot – for example, at times they know their customers are generally easy to reach.

    Four delivery time slots are on offer, each with varying levels of availability:

    The 9 a.m. – 12 noon slot from Monday to Saturday (Saturday only available with “PostPac Priority” and the “Saturday delivery” value-added service) and the 11 a.m. – 2 p.m. slot from Monday to Friday, are available throughout Switzerland, including the Principality of Liechtenstein.
    The 1 p.m. – 4 p.m. and 3 p.m. – 6 p.m. slots are available to around 90% of homes in Switzerland and the Principality of Liechtenstein.
    Greater flexibility when receiving parcels

    Swiss Post takes an active role in developing and shaping the e-commerce market to make it even more attractive for retailers and customers. In recent years, Swiss Post has introduced countless services to its range, including “Saturday, Sunday and Evening delivery” as well as its new “Time slot delivery” value-added service and the “My consignments” online service in order to give customers more flexibility and convenience in receiving and sending their consignments.

    -Official Swiss Post News