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Mobile payment usage in France increased to 38%

Mobile payment usage in France increased to 38%

The use of mobile payments has further increased in France. The share was 18 percent in 2018, but has now grown significantly to 38 percent. Currently, half of French consumers intend to use their smartphones for in-store payments in the future.

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Whether it’s paying with your smartphone in stores, scanning a QR code to complete an online purchase, or sending money to relatives, mobile payments come in many forms. Mobile commerce in Europe is still growing and in France this is no different.

Share of French people who used a mobile payment solution

2018 18%
2019 28%
2020 38%

Kantar’s annual mobile payment barometer for Paylib [pdf] shows that the use of mobile payments has further increased: from 18 percent in 2018 to 38 percent now. And 49 percent of French people say they will use contactless in-store mobile payments in the future.

42% interested in transferring money using their phones

According to the study, new payments services are also on the rise, including transferring money to mobile phone numbers. “This feature makes it possible to send money between individuals, for example to reimburse a loved one, via their smartphone. No need to know the bank details of your contact, a simple phone number is enough.”

Currently, one in four French people (26 percent) have already used an mobile app that enables money transfers between individuals. A trend that should gain momentum in the coming months since 42% of French people say they are now interested in this feature.

55% of the French trust mobile payment solutions.

And while young people are still the top users, people over the age of 55 have recorded the highest increase in usage this year. Currently, over half of people (55 percent) trust mobile payment solutions.

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