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Laws and regulations - archive

As ecommerce become an increasingly mature business, more and more laws and regulations come in place. This is also because Europe desperately wants to have one, unified ecommerce market. The Directive on Consumer Right is one of these examples. As of 13 June 2014 it replaced certain directives

Read more about Laws and regulations

Delivery Hero plans €450 million IPO

Delivery Hero plans €450 million IPO

The German online food startup Delivery Hero confirms it has plans for an initial public offering later this year. It will issue new shares on the Frankfurt Stock Exchange, in hopes to raise about 450 million euros. Continue reading

‘Amazon sellers don’t have to link to ODR platform’

‘Amazon sellers don’t have to link to ODR platform’

Linking to the Online Dispute Resolution platform, an EU solution aimed to help online shoppers settling disputes with merchants across Europe, is obliged for all online retailers in Europe. But does this also apply to for sellers on Amazon? The higher regional court in Dresden decided this isn’t the case. Continue reading

Online stores in France fined for misleading promotions

Online stores in France fined for misleading promotions

Several online stores, including Amazon, Zalando and H&M, were fined becauses their online promotional campaigns were considered to be misleading. One of the things done was increasing the price and then apply a discount, so it looks like the product is now very cheap by comparison. Continue reading

UK among biggest ecommerce complainers in Europe

UK among biggest ecommerce complainers in Europe

If consumers in Europe have a problem with something they’ve bought online, they can use the Online Dispute Resolution of the European Commission to try to reach an out-of-court settlement. Most complaints came from Germany, but per capita the United Kingdom is one of the biggest complainers about online purchases. Continue reading

Sweden wants to ban online sales of alcohol

Sweden wants to ban online sales of alcohol

The government of Sweden has proposed a new law that will make it illegal for online shops to sell alcohol to Swedish consumers. The new rules are envisaged to enter into force on 1 January 2018. The law is most likely to go against the EU regulations and the European Union has declined such proposals before. Still it can be bad news for some wine sellers. Continue reading

Consumers still face restrictions while shopping online in Europe

Consumers still face restrictions while shopping online in Europe

Consumers in Europe are still not able to shop online in the European Union without being discriminated against because of their nationality. Online stores across the continent keep refusing customers from other countries, charging higher prices to foreign customers or creating virtual boundaries in some other way. Continue reading

Europe forbids unjustified geo-blocking by online retailers

Europe forbids unjustified geo-blocking by online retailers

The European member states today reached a common position on the European Commission’s proposal to address geo-blocking and other forms of discrimination. Online stores in Europe are now no longer permitted to offer different prices to customers from other European countries. Continue reading

Ecommerce Europe wants risk-based approach to electronic payments authentication

Ecommerce Europe wants risk-based approach to electronic payments authentication

Ecommerce Europe is concerned that the proposed one-size-fits-all approach to authentication undertaken by the European Banking Authority won’t help the ongoing fight against online fraud. The European ecommerce association thinks it will only damage the European ecommerce sector and opts for a risk-based approach. Continue reading

UK competition regulator warns online retailers against price fixing

UK competition regulator warns online retailers against price fixing

The Competition and Markets Authority in the United Kingdom has found evidence online retailers are colluding on online marketplaces such as Amazon. It had warned several ecommerce companies against price fixing. Consumers were offered bad deals due to retailers discussing prices with competitors or agreeing not to undercut them. Continue reading

Italians least likely to worry about data when buying online

Italians least likely to worry about data when buying online

People in Italy are least likely to worry about what would happen to their personal data when buying something online. In Germany however, consumers are the most likely to know their online shopping data is sold to third-parties. These are some of the results from KPMG’s “Creepy or cool” study. Continue reading

63% ecommerce websites breach consumer rights

63% ecommerce websites breach consumer rights

The European Commission carried out a check across 697 ecommerce websites across the European Union and found that 63 percent of them had missing, unclear of incomprehensible information on the right of withdrawal from a transaction. One in three websites had incomplete or unclear details about the trader, while one in five failed to provide consumers with a clear display of price or contract conditions. Continue reading

EU: ‘Many manufacturers use contractual sales restrictions’

EU: ‘Many manufacturers use contractual sales restrictions’

Manufacturers in Europe have adopted several practices in order to better control the distribution of their products. It happens a lot that products can only be sold by pre-selected authorized sellers or that manufacturers sell their products online directly to consumers. But the European Commission found that manufacturers increasingly use contractual sales restrictions in their distribution agreements and this may harm consumers. Continue reading

Takeaway wants to proceed with IPO

Takeaway wants to proceed with IPO

Online food delivery marketplace Takeaway.com has announced its intention to proceed with an initial public offering and listing on Euronext Amsterdam. The IPO is expected to take place in the coming weeks and will probably consist of newly issued shares and existing shares held by the current shareholders. Continue reading