As ecommerce become an increasingly mature business, more and more laws and regulations come in place. This is also because Europe desperately wants to have one, unified ecommerce market. The Directive on Consumer Right is one of these examples. As of 13 June 2014 it replaced certain directives and it’s focused more on protecting the online consumer than the European Union did before.
The Dutch Consumer Association has sent a cease-and-desist letter to Amazon and Duch online marketplace Bol. The association demands that the platforms immediately stop offering misleading discounts. These fake deals violate legal regulations.
In 2025, 60 percent of German retailers who participated in a study said that they were dissatisfied or very dissatisfied with their online business. This indicates a significant decline compared to 2024. The share of satisfied or very satisfied sellers has fallen from 48 to 40 percent.
Customers of DHL Globalmail in the United Kingdom will soon no longer be able to send parcels to consumers in the European Union. The carrier is not yet operationally ready for the new customs rules that will take effect on July 1st.
More than one hundred thousand SMEs from the European Union use Amazon as a sales platform. Together, they generated 17 billion euros in cross-border sales last year, 2 billion euros more than a year earlier. Most international trade takes place within the EU.
Every day, Shein and Temu deliver 460,000 parcels to Germany. As both platforms violate several EU regulations, this results in unfair competition for retailers in the country. According to a recent study, this results in a yearly loss of 2.4 billion euros in added value to the German economy.
The consumer protection authority in France announced that three quarters of imported products from major online platforms failed to meet standards of the European Union. And 46 percent were non-complaint and dangerous. The regulator tested seven platforms, but did not name which ones.
Nine out of ten German online sellers say that bureaucratic procedures place a heavy or very heavy burden on them. Rules around product safety and packaging generate the most administrative hassle. Sellers are spending a lot of time and energy on complying with all laws and regulations.
The Council of the European Union has approved new customs rules for imported parcels valued at up to 150 euros. These shipments were previously exempt from customs duties, but that will change on July 1. From that date, a flat rate of 3 euros will apply to each item category contained in a small parcel entering the EU.
As cross-border ecommerce in Europe continues growing, many online sellers are interested in entering the German market. But expanding internationally requires preparation. Online sellers should consider the character of the German consumer, says Andreas Giese, CEO of Dexport.
Amazon significantly increased revenue in its two largest European markets last year. The company generated 45.9 billion dollars in Germany and 43.2 billion dollars in the United Kingdom, representing growth of 12.3 percent and 14.2 percent, respectively.
Amazon may no longer influence the prices set by sellers on its German marketplace – something the company has been doing. Amazon must change its policies and may only exert price influence in exceptional cases. It must also repay 59 million euros in economic benefits.
The number of low-cost ecommerce parcels that the European Union received from outside the Union rose sharply again last year, increasing by 26 percent. In total, 5.8 billion parcels with a value of up to 150 euros were imported. That amounts to roughly one parcel per EU citizen per month.
Ecommerce giant Temu has suspended cross-border sales of products in Türkiye. Consumers in the country can only see and buy products from local online sellers that offer domestic shipping. The change comes after a regulatory inspection from Türkiye’s Competition Authority, and it is unclear if it is a permanent change or not.
As of January 1st, Bulgaria has joined the eurozone. The euro is now the official currency in the country. As currency conversions are now eliminated, international shops can now sell products in this country more easily. This offers new opportunities for the online retail trade.
The European Union has published new rules on alternative dispute resolution (ADR). The revised directive marks the definitive end of the central European ODR platform. The focus is shifting to national and sector-specific ADR bodies.