Today, Sendcloud announced the acquisition of data platform Tracey. The acquisition allows Sendcloud to offer new data tools, such as AI-driven delivery predictions and near-real-time package monitoring. In this way, the shipping platform aims to offer the best customer experience.

Member states of the European Union collected 20 billion euros in VAT revenue last year through new ecommerce VAT portals. According to the European Commission, this demonstrates the success of the new filing options.

In 2022, Zalando generated a revenue of 1.79 billion euros in Switzerland. It is the biggest online store in the country. Two thirds of the country’s top 30 online stores have either shrunk or stagnated compared to 2021.

Last year, more than 1.2 billion payments in the Netherlands were fulfilled through iDeal, the popular local payment method. This is an increase of 7.9 percent compared to 2021. The online payment method shows strong growth, despite a decrease of 5 percent in ecommerce purchases within the country.

H&M's marketplace strategy is bearing fruit, according to CEO Helena Helmersson. The Swedish fashion giant is opening its doors to include more third-party brands.

Experimenting with generative artificial intelligence like ChatGPT may rather quickly lead to faster and more creative text ‘writing’, but the technology harbours many more opportunities for ecommerce. However, not without risk. Therefore, a look at strategy and concrete examples is in order.

Ecommerce giant Amazon is imperceptibly tracking visitors' online behavior after they leave the marketplace. Even when they did not give permission for cookies to be placed. The Dutch Foundation for Data Protection (SDBN) is starting a mass claim, as at least five million Dutch customers have been duped.

OnBuy, dubbed by The Financial Times as the 'fastest growing ecommerce company in Europe', owes its success to its independent position towards the retailers in its marketplace.

Austrian marketplace for refurbished electronics, Refurbed, has reached a financial milestone of 1 billion euros in turnover. The company is now active in eight markets.

PayPal is offering passkeys outside of its US home market for the first time. The user-friendly login feature becomes available in Germany and the United Kingdom.

In terms of cross-border market share, compared to the total online market, Luxembourg is the top 1 cross-border country in 2022. Its cross-border market share is 80 percent. The country’s total cross-border turnover was 1.8 billion euros.

Amazon has launched a flexible financing solution for small and medium-sized businesses in the United Kingdom. Amazon sellers in the country can apply for a cash advance, which will be repaid based on their sales. Loans can range up to two million euros.

Consumers' pursuit of more affordable prices is fueling cross-border shopping behavior, according to a consumer study conducted by Worldline in six European countries.

Spanish returns management software provider Rever has raised 7.5 million euros in a seed funding round. The capital injection will be used to fund the startup’s growth and international expansion. The company will be adding AI-powered functionalities to its offer later this year.

Over the next three years, ecommerce giant Amazon will hire more than 5,000 refugees in Europe. It pledged to do that, together with over 40 companies. Together, they will hire, train or connect to work a total of 250,000 refugees. At least 13,680 of them will get jobs directly in the 40 companies.