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Logistics

No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (a warehouse or fulfilment centre) to another (the consumer’s house, a pick-up point, et cetera). So logistics play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.

Bpost raises €650m for ecommerce transformation

Belgian postal company Bpost

Belgian postal company Bpost has raised 650 million euros. The transaction will serve to refinance the acquisition of Radial Holdings it completed in November of last year. Bpost is more and more becoming a full ecommerce logistics company. Continue reading

HomyHub delivers parcels in consumers’ garages

HomyHub

The Spanish startup HomyHub has, together with national postal service Correos, developed a service, called Safe Delivery, which allows consumers to receive their packages in the garage, without having to be at home. By using an app, consumers can control, monitor and manage access to their garage. Continue reading

Albert Heijn is testing smart door lock

Albert Heijn

Dutch supermarket chain Albert Heijn is currently experimenting with a smart door lock, so groceries can be delivered to a customer’s place, even when the customer isn’t at home. The test is part of Albert Heijn Online Labs, which invents and develops new concepts to improve the supermarket’s service. Continue reading

Swedish Wish customers will get their orders faster

Wish

Swedish postal service PostNord has signed a deal with Wish, so customers will no longer have to pay VAT or handling fees upon the arrival of parcels to Sweden. Instead, shoppers will now be charged VAT at the point of purchase. As a result, Swedish customers will get their order faster than before. Continue reading

Amazon destroys returned items and new products

Ecommerce giant Amazon is massively destroying returned items and new products. And through Amazon, external vendors also get rid of their unsold goods. All kinds of products are destroyed in German logistics warehouses on a large scale, such as refrigerators, washing machines, cell phones, mattresses and more. Continue reading

DPD Germany delivers parcels with three-wheelers

DPD

DPD Germany is using eight fully-electric tricycles for parcel delivery in city centers. In Berlin, Hamburg and Cologne the postal company is using so-called TRIPLs which should be able to drive right up to the front door of a customer without any problems. Continue reading

JD.com’s freight train brings China closer to European retailers

JD.com launches in Europe

Chinese ecommerce giant JD.com has introduced a solution for online retailers looking to sell in China. The China Railway Express is ‘faster than the sea and cheaper than air’, JD.com promises. The first freight full of JD-procured goods from Europe went from Germany to China last week. Continue reading

Franprix tests home delivery while customer is away

Key

French supermarket chain Franprix has started tests with delivering groceries to the customer’s home, while the customer isn’t at home during the delivery. Franprix is the first company to test this kind of service in France. Continue reading

Next will charge customers for some returns

Online fashion retailer Next from the United Kingdom

Online fashion retailer Next has announced it will start charging customers a £1 fee (1.14 euros) for returns they make through a courier or through a Hermes Parcel Shop. The collection charge will be applied for each collection, regardless of the number of items collected. Returning items at any of Next’s retail or clearance stores in the UK remains free. Continue reading

Ecommerce accounts for 42% of PostNL’s revenue

PostNL

Ecommerce is becoming an increasingly important revenue factor for Dutch postal company PostNL. Revenue derived from ecommerce logistics now accounts for 42 percent of the company’s total turnover. Last year, this share was 34 percent. Continue reading

DHL Parcel offers preferred delivery time in Germany

DHL Parcel

DHL Parcel offers millions of parcel recipients in Germany the possibility to arrange a preferred delivery time for any DHL shipment in future. This is regardless of the online retailer’s shipping offering. For now, the new service costs 1.99 euros per parcel. Continue reading

Migros platform Amigos connects customers with bringers

Migros platform Amigos

Swiss supermarket chain Migros has launched a new social shopping platform, called Amigos. Through this platform, Migros’ customers get connected with people who like to receive packages and earn some money by bringing the products to the original customer. Continue reading

DPD Germany expands bike deliveries to more cities

Electric bike

DPD Germany is ‘highly satisfied’ with the results of its pilot project to use electrically assisted transport bikes to deliver parcels to consumers. It started with the test in the northern Bavarian city of Nuremberg one year ago and now wants to launch further deliveries by transport bike in Germany. Continue reading

DHL opens new fulfillment centers in Europe

DHL

Deutsche Post DHL Group has opened a new fulfillment center in the United Kingdom. In the English town of Radlett, an area of about 6,500 square meters offers same-day processing for the Greater London area. DHL already operates a similar fulfillment center in Germany and is now working to open such centers in the Netherlands, Poland and Switzerland. Continue reading