lightspeed ecommerce


No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (a warehouse or fulfilment centre) to another (the consumer’s house, a pick-up point, et cetera). So logistics play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.

Carrefour extends home delivery in France


French supermarket chain Carrefour is busy extending its home delivery service across the whole of France. By 2020, all cities with a population of at least 10,000 people will be able to make use of the service. Later this year, Carrefour also lets customers pick up non-food items they ordered online at a hypermarket within two hours. Continue reading

Germans receive the most packages

Delivery, Parcel, Package

Consumers in Germany receive more packages per year than every other citizen in Europe. Per capita in Germany there are 24 shipments per year. That’s twice as many as in the Netherlands for example. Continue reading

Lidl extends grocery delivery in Ireland


Supermarket chain Lidl has extended its online grocery shopping and home delivery service in Ireland. The service, operated by grocery delivery startup Buymie, was already active in Dublin and now extends into the commuter counties surrounding the capital. Continue reading

France has Europe’s highest share of FMCG bought online

Ecommerce in France

In France, ecommerce accounted for a 7.1 percent share of fast moving consumer goods (FMCG) sold last year. That’s the highest share in Europe, ahead of a 6.3 percent share in the United Kingdom and a 1.4 percent share in Germany. Continue reading

Zalando wants customer to return boxes and bags


Zalando wants to make the shipping of its packages even more sustainable. The online fashion platform is planning a pilot for reusable packaging. The customer can return the transport carrier, ie the carton box or the plastic bag, to Zalando so the German ecommerce company can use it again. Continue reading

Free delivery doesn’t increase return volume

Free delivery

Online retailers who offer free delivery don’t seem to experience having more items returned to them. Although many consumers often don’t pay for delivery, when they do return purchases, most of the time it’s not due to free delivery. Continue reading

Farfetch gives designer bags second life


Farfetch has introduced Farfetch Second Life: a new initiative to give designer bags a second life. Customers can exchange their beloved handbags for credit they can use to fund future purchases on the online fashion store. Continue reading

8% increase in returns in Europe

Online returns

The number of returns in Europe this year has increased by 8 percent compared to the same period last year. At the same time, free shipping has shown a 3 percent rise and goods purchased using a short-term promotion grew 29 percent. Continue reading

Zalando also ends free delivery in Scandinavia


Zalando is slowly ending its free delivery service in Europe. It started last November in Italy and now more and more markets are starting to ask for a delivery fee. Latest markets to be hit by this decision are Denmark, Norway, Sweden and Finland. Continue reading

VidaXL builds second dc

Dutch ecommerce company VidaXL

Online retailer VidaXL has started the realization of its second distribution center. Just like the first one, this building will go up in Venlo, in the southern part of the Netherlands, near Germany. The new dc, which will measure 80,000 square meters, is set to open in March 2020. Continue reading

An Post sees revenue increase to €897 million

An Post

An Post, the state-owned postal company of Ireland, has reported a jump in revenue last year. The company’s sales increased by almost 7 percent to 897 million euros. Although there was a predictable decline in its traditional mail business, the company’s parcel volumes grew further. Continue reading

Feasibility study checks underground parcel transport in Hamburg

Smart City Loop

Last year, project planning company Smart City Loop entered the market to revolutionize transport on the ‘last mile’. And now real estate developer Four Parx has commissioned Smart City Loop to carry out a feasibility study in Hamburg, to see if parcels could be delivered underground in the near future. Continue reading