Online fashion retailer Next has announced it will start charging customers a £1 fee (1.14 euros) for returns they make through a courier or through a Hermes Parcel Shop. The collection charge will be applied for each collection, regardless of the number of items collected. Returning items at any of Next’s retail or clearance stores in the UK remains free.
No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (a warehouse or fulfilment centre) to another (the consumer’s house, a pick-up point, et cetera). So logistics play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.
Ecommerce is becoming an increasingly important revenue factor for Dutch postal company PostNL. Revenue derived from ecommerce logistics now accounts for 42 percent of the company’s total turnover. Last year, this share was 34 percent.
DHL Parcel offers millions of parcel recipients in Germany the possibility to arrange a preferred delivery time for any DHL shipment in future. This is regardless of the online retailer’s shipping offering. For now, the new service costs 1.99 euros per parcel.
Swiss supermarket chain Migros has launched a new social shopping platform, called Amigos. Through this platform, Migros’ customers get connected with people who like to receive packages and earn some money by bringing the products to the original customer.
DPD Germany is ‘highly satisfied’ with the results of its pilot project to use electrically assisted transport bikes to deliver parcels to consumers. It started with the test in the northern Bavarian city of Nuremberg one year ago and now wants to launch further deliveries by transport bike in Germany.
Deutsche Post DHL Group has opened a new fulfillment center in the United Kingdom. In the English town of Radlett, an area of about 6,500 square meters offers same-day processing for the Greater London area. DHL already operates a similar fulfillment center in Germany and is now working to open such centers in the Netherlands, Poland and Switzerland.
French postal service company La Poste has launched Colissimo Pass, a subscription service which offers customers unlimited free delivery. Currently, the subscription service costs 9 euros per year. In return, customers enjoy unlimited delivery and zero shipping costs on partner websites.