PostNord’s net sales decreased by 2% during the first half of this year. While mail volumes declined by a total of 8%, parcel volumes however increased by 13%, with ecommerce related B2C parcel volumes rising even 17%. But on net sales level, the parcel volumes can’t fully compensate for the declining mail volumes, the postal company says.
SkatePro has won two prestigious ecommerce awards in a very short time. The largest online skate shop from Scandinavia doesn’t think this is a coincidence. According to Carsten Schmidt, partner at SkatePro, good customer experiences equals online success. An extraordinary focus on the customer is needed at the top.
Sweden is the best country in Scandinavia when it comes to omnichannel retail, a new study shows. However, there are still plenty of retailers who are defined as omnichannel laggards. Especially in the furniture and interior industry, companies haven’t fully embraced an omnichannel strategy, while in consumer electronics omnichannel is more common.
Trustpilot has raised 73.5 million dollar, or 66.9 million euros, in a Series D investment round. The round was led by Vitruvian Partners, but previous investors DFJ Esprit, Index Ventures, Northzone and Seed Capital Denmark also contributed to the financing.
The Nordic Delivery Conference in Copenhagen was the setting for a debate between four big European couriers. Bring, DPD UK, PostNord and DHL discussed how delivery can be used as a competitive advantage. Here’s what they said.
Four European countries are among the five best countries at preventing ecommerce fraud. Denmark came out on top of the list for having the lowest percentage of fraudulent ecommerce transactions last year. Other well performing European countries are Finland, Norway and Switzerland.
Consumers in Sweden, Norway, Finland and Denmark shopped online for a total of 3.89 billion euros during the first three months of this year. Ecommerce increased by 7 percent compared with last year, although the Norwegian ecommerce showed some negative development. Nordic consumers are increasingly valuing the power of the recipient and want to choose the delivery method of the items they bought online.
Danish jewelry retailer Pandora has launched an ecommerce site for the US market. It’s the first time the manufacturer and retailer has opened a dedicated ecommerce store for a market outside of Europe, where it already has seven country-specific online stores.
Cross-border ecommerce is growing steadily in the Nordic countries. Especially online stores in Sweden are popular among other Scandinavians. Norwegian consumers shop the most at foreign online stores. Ten percent of all Norwegians shop at Swedish ecommerce sites at some point every quarter.
The flexible parcel delivery service from Post Danmark has been extended to 1 million Danish people living in apartment blocks. The extension should make it easier for consumers to receive the items they purchased online when they are not at home.
Free shipping is often used as a marketing tool to lure consumers into buying at that particular store. But when an online store offers free shipping, online shoppers often have less delivery alternatives to choose from. And, says Steffen Pasgaard of EDI-Soft, online retailers lose both customers and revenue when they offer free shipping.
Media-Saturn has witdrawn its Redcoon shops in France and Denmark because after five years, these online stores still didn’t generate enough money to keep them up and running. Redcoon thinks there’s more potential growth in the markets where it already has grown to a mature player.
TheFashion.com, a European fashion discovery platform has closed a $1.7 million (€1.37 million) seed funding round led by North East Venture Capital and The Danish Growth Fund. With the money, TheFashion.com wants to roll outs its platform in Northern Europe in the next few months, targeting Sweden, Germany and the Netherlands initially.
The total ecommerce industry in Northern Europe is expected to reach sales of 36.8 billion euros in 2014. One year ago, the online economy of goods and services in this region was worth 33.2 billion euros, so this year there’s probably gonna be a growth of 10.8%.
UPS has announced the expansion of UPS My Choice and the UPS Access Point network to 15 additional countries, including 12 in Europe. With these two services, online shoppers and global retailers have new personalized solutions to manage residential package deliveries.