Ah, the online store! That’s what it’s all about in the ecommerce industry, right? In this category you’ll find articles about several online stores throughout Europe. It could be an article about an online store has been launched or about online stores in general in a certain country. So check out this category if you’re specifically interested in online stores.
According to a recent study, 95 percent of German retailers have experienced unfair customer reviews. These include false claims and personal attacks. Customers often use these reviews to put pressure on a business.
Amazon is the go-to place for Germans to do their Christmas shopping. Two-thirds of gift buyers shop at the American online retail giant during this holiday season, according to a new study. And 15 percent of consumers shop on one or more platforms from China, with their potential market share being even larger.
Earlier this year, the amount of online stores in the Netherlands decreased for the first time since 2013. Growth now seems to be back on track, according to new figures from Statistics Netherlands (CBS). Nearly three thousand companies were added in six months. Online selling is more popular than ever, especially among self-employed professionals.
Refurbed, the marketplace for refurbished electronics, household, and sports products, has raised 50 million euros for further European expansion. The fast-growing and profitable company seems to be preparing for an entry into the United Kingdom.
Overall, online sellers in Italy seem satisfied with the digital services they use. However, in any analyzed area, the degree of satisfaction does not reach higher than 80 percent. This indicates that there is still room for improvement, or new operators in the Italian market.
Zalando has taken new steps in Southern Europe. The German company has launched a dedicated website for Portugal. Additionally, Zalando has started selling beauty products in Spain, which have not yet been part of the offering in the neighboring country.
Amazon remains by far the largest online shop in Germany, ahead of local players Otto and Zalando. This is shown in a new top 1,000 ranking by retail institute EHI and ECDB. The combined revenue of the thousand top sellers was 3.8 percent higher last year compared to the year before. The top 10 grew the fastest. More growth is expected this year.
The European Commission wants to simplify the use of cookies on websites. It is considering the removal of cookie banners, which are mostly seen as annoying. Visitors often click on consent, without knowing what they are consenting to.
Smaller online businesses in Germany, Austria, and Switzerland are not benefiting from the restored growth in online spending. On the contrary, their revenue is decreasing. “It is becoming increasingly difficult for smaller online stores to maintain their position in the market.”
Amazon is doing a lot of good for the European economy, says Mariangela Marseglia. According to the Vice President of EU Stores, there are over 127,000 European SMEs thriving on Amazon. “Thanks to a company like Amazon, their job is simplified because we allow them to export to foreign countries in a very easy way.”
Starting in July, online sellers who ship with DHL will be charged a monthly fee for parcel shipping. At the same time, parcel prices are reduced. According to the company, this means that average costs are reduced when shipment volume increases.
Yesterday the eCom Summit & Awards event, which was organized by Digital Commerce Finland, took place. Prizes were awarded in 18 categories. Women’s fashion brand Nanso won the grand prize and was named Online Store of the Year.
Last week, the Croatian ecommerce association celebrated its 10-year anniversary by hosting the eCommAwards 2025. Six awards were handed out to online stores and three awards and three awards went to service providers. Lesnina XXXL was the biggest winner of the evening.
Last Friday, the winners of this year's prestigious Dutch Shopping Awards were announced. Online supermarket Picnic was the winner of the evening, as it won the DHL Best Online Store of the Year award.
A majority of German ecommerce businesses are not happy with how the industry is performing. Only 6 percent of online sellers are ‘very satisfied’, which is the lowest that has been recorded since 2015. At the same time, the share of ‘very dissatisfied’ sellers has increased from 15 to 21 percent in one year.