Online store

Yesterday the eCom Summit & Awards event, which was organized by Digital Commerce Finland, took place. Prizes were awarded in 18 categories. Women’s fashion brand Nanso won the grand prize and was named Online Store of the Year.

Last week, the Croatian ecommerce association celebrated its 10-year anniversary by hosting the eCommAwards 2025. Six awards were handed out to online stores and three awards and three awards went to service providers. Lesnina XXXL was the biggest winner of the evening.

Last Friday, the winners of this year's prestigious Dutch Shopping Awards were announced. Online supermarket Picnic was the winner of the evening, as it won the DHL Best Online Store of the Year award.

A majority of German ecommerce businesses are not happy with how the industry is performing. Only 6 percent of online sellers are ‘very satisfied’, which is the lowest that has been recorded since 2015. At the same time, the share of ‘very dissatisfied’ sellers has increased from 15 to 21 percent in one year.

One in fifty visits to medium-sized and small online shops in Germany results in a purchase. The conversion rate on desktops is slightly higher than on mobile devices. The differences between industries are significant.

German online platform Otto is eliminating 480 call center positions. This results in layoffs of hundreds of employees. Several of the company’s customer service locations will be closed completely.

The Netherlands has more than 100,000 online stores. This figure comes from the latest quarterly report from Statistics Netherlands. At least this number of companies have online sales as their main activity, but the number is increasing. The amount of online stores with a broad product range increased 14 percent last year.

Nine out of ten Dutch employers in ecommerce are missing digital skills among the people who work for them. Especially in the areas of cybersecurity and innovative technologies, the shortcomings are significant. Employers expect that in the coming years, it will remain difficult to keep up with the development pace of AI.

Afound, H&M’s digital outlet, will be closing its doors later this year. Brands that are displayed in the outlet have adapted more direct-to-consumer strategies, resulting in a lack of demand. Their products in sale are often sold on their own websites.

As of September 2^nd, TikTok Shop sellers based in the United Kingdom will need to pay higher commission fees. The fees are being raised from 5 to 9 percent. However, if sellers reach a target number of TikTok Live and shoppable videos, they can reduce these fees.

The Interactive Advertising Bureau (IAB) Europe has published its measurement standards for retail media in Europe. This gives brands a framework to measure the effectiveness of their digital advertising campaigns. It is a first step in IAB Europe’s plans to create industry standards for retail media.

Asos has suffered a significant loss in turnover, down by 18 percent in the first half of its fiscal year. The British pure online player has taken drastic measures and believes that, partly due to faster production processes, it will be able to return to profitability in the next fiscal year.

Online sales in Italy are estimated at 80.55 billion euros in 2023. This is an increase of 27.14 percent compared to a year before. On average, Italian online stores grew almost 29 percent in terms of turnover.

On January 1^st of this year, there were just over 101 thousand active online stores in the Netherlands. This means that the amount of online stores has more than tripled there in the last decade. Additionally, the amount of SMEs in this sector grew 252 percent during that period.

Online net sales in Sweden reached 11.75 billion euros last year. This is a slight decrease, of 2 percent, compared to a year earlier when net sales reached 12 billion euros. However, it seems that annual net sales in the country are stabilizing.