There were 5 million Dutch consumers who shopped online cross-border last year. That’s a significant increase of 32 percent compared to the situation one year before, when there were 3.8 million cross-border shoppers in the Netherlands. Together, these 5 million people spent about 880 million euros at foreign ecommerce websites.
Below you’ll find all the articles we’ve written about Dutch ecommerce, online retailers, acquisitions, cross-border initiatives and more. If you want to know more about the Dutch online retail industry, check out our information page on ecommerce in the Netherlands.
Dutch supermarket Albert Heijn has revealed a sneak preview of its latest innovation. The company is working on delivery robots. During this summer, the little robot cars will deliver groceries to customers on the High Tech Campus Eindhoven, home to more than 140 tech companies and institutions.
De Bijenkorf, a high-end department store chain from the Netherlands, will soon open an online store in Germany. The retail company will start with its German ecommerce website somewhere during the summer.
Ecommerce in the Netherlands was worth 23.7 billion euros in 2018. That’s an estimated growth of 10 percent compared to the situation one year before. Last year, 96 percent of consumers aged 15 and over have purchased something online at least once.
Bol.com, the biggest online retailer from the Netherlands, is rapidly transforming into an online marketplace that accommodates other vendors. The company’s own revenue is still higher than those of its partners on its platform, but the third party seller’s revenue is however increasing faster.
Ecommerce is becoming more and more important for Dutch postal company PostNL. Last year, 48 percent of the company’s total turnover came from revenue derived from ecommerce logistics.
Dutch omnichannel retailer has generated revenues worth 1.35 billion euros last year. That’s an increase of 160 million compared to the situation in 2017. According to Coolblue, this growth is partly due to the introduction of an English and French website and app.
iDeal, the most popular payment method in the Netherlands, is being used more and more on mobile devices. Currently, seven out of ten iDeal payments are done from a smartphone or tablet. Mobile person-to-person payments are particularly popular.
Dutch online retailer Bol.com reported net consumer online sales worth 2.1 billion euros in 2018. That’s an increase of 31.25 percent compared to the situation in 2017, when Bol.com generated net consumer sales worth 1.6 billion euros.
Couriers from PostNL who deliver parcels to customers’ homes, will now also accept parcels that need to be returned to an online retailer. By offering this new service, PostNL hopes to the reduce the amount of trips to the supermarket or store, where most customers hand over their returns.
Dutch food delivery group Takeaway.com has acquired the businesses of Delivery Hero in Germany. The acquisition comprises the Lieferheld, Pizza.de and Foodora brands in Germany and is in return for cash and a equity stake in Takeaway.com.
The Netherlands are the new number one on the annual B2C E-commerce Index from UN conference UNCTAD. The Dutch have surpassed Luxembourg, which now finds itself on a 19th position. The top three is completed by Singapore and Switzerland.
Klarna has launched its own financing program for SME retailers in Europe. The new initiative is called Boost and is aimed to further support retailers in accelerating their growth. The company promises the application process will be simple and straightforward.
Bol.com, the major Dutch online retailer, is transforming into a marketplace for third party sellers. Nowadays, there are over 20,000 sellers active on the Bol.com platform and they account for about 40 percent of the company’s sales.
Payments companies Klarna and Mollie will work together more intensively in Europe. As of today, the payment solutions from Klarna will be available as standard for the more than 55,000 customers Mollie has in Europe.