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Cross-channel

You can sell your products via a lot of channels. You can sell via your online store, via an app, via a phsyical store or maybe even via a pop-up store. On this page you’ll find all the ecommerce news articles about chross-channel.

How Polish B2B companies buy and sell online

Ecommerce in Poland

About three in four business-to-business companies in Poland sell their products or services online. The majority of those retailers have been involved in ecommerce for over five years now, while half of Polish B2B companies also operate internationally. Continue reading

Eyewear retailer Lentiamo wants to be European market leader

Lentiamo

Lentiamo, the largest online contact lens retailer in the Czech Republic, Slovakia and Italy, wants to become the European market leader for eye care. The online store generated a turnover of 27.3 million euros in 2018 and wants to grow further, among other things with their own solution Solunate and by selling their own line of contact lenses. Continue reading

How omnichannel-ready is Switzerland?

Omnichannel ecommerce

How omnichannel-ready is Switzerland? That’s what mail-order association VSV tried to find out with the Omnichannel Readiness Index. It shows the DIY & Home Improvement sector in Switzerland scores best on omnichannel maturity. Jewelry retailers and department stores are strong omnichannel players as well. Continue reading

Swiss Post tests order button with Migros, Domino’s and Qualipet

Swiss Post

Swiss Post is testing a new device that makes shopping online a lot easier. Around 1,000 households in Switzerland can order products and services by using the Post Home Button, which is nothing more than a small device with a button. Migros Aare, Qualipet and Domino’s Pizza have also joined the experiment. Continue reading

Mybudapester.com aims for international growth

Mybudapester.com

Mybudapester.com, an online shop for designer shoes, bags and accessories, is focusing more and more on attracting international stationary retailers to its platform. Up to 15 new German retailers will go online on the fashion platform this year, but international dealers will also be connected towards the end of this year. Continue reading

LateBird: the German answer to Amazon Go?

LateBird

LateBird is a German invention that could be a serious competitor to Amazon Go, the checkout-free grocery store of Amazon. LateBird describes itself as an “autonomous digital 4.0 food shopping system”, but maybe it can be better described as a portable container module that houses hundreds of products groups, like frozen goods, drinks, fruits and vegetables. Continue reading

Online shop Coolshop lets Danish toy retailers flourish

Danish online toy retailer Coolshop

Toy retailers are in a difficult spot. Online shopping keeps growing and offline retailers are suffering because of this. That’s why in Denmark, online toy retailer Coolshop joined forces with nine physical toy stores. And now they are all doing well. Continue reading

Heal’s offers online visitors access to in-store expert

Heal's

British design store Heal’s now offers its online customers access to an in-store expert on demand. Advisors who are working in one of six stores in the UK are now able to provide their expertise and advice to customers on heals.com, particularly during busy hours online and quieter hours in-store. Continue reading

Ecommerce accounts for 14% of total sales Douglas

German perfume and beauty retailer Douglas

During the first nine months of this year, the German perfume retailer Douglas saw its ecommerce sales increase by 17.8 percent compared to the same period last year. The online segment of Douglas is now worth 303 million euros and it accounts for 14 percent of the company’s total sales. Continue reading

Nordic menswear brand Oscar Jacobson expands in Europe

Oscar Jacobson

The Nordic menswear and golf brand Oscar Jacobson is investing more in omnichannel retail as it is expanding its business in Europe. The company currently sells its menswear fashion items online in the United Kingdom and Sweden, but it will soon sell both online and through stores in Norway. Continue reading

Made.com tests live-chat with showroom staff

Made.com

Online retailer Made.com is testing a feature which enables online shoppers to chat live with showroom employees, so they can get help with queries and shopping decisions. For the implementation of its live-chat, Made.com has partnered with live-chat company Hero. Continue reading

‘Luxembourg does too little with ecommerce’

Ecommerce in Luxembourg

It seems that retailers in Luxembourg are still not keen on digitalization. Just 7 percent of tradespeople in this Western European country have an online shop for their goods or services. While other countries in Europe are embracing ecommerce, Luxembourg seems more reluctant. Continue reading

‘Physical stores are the weak link in Swedish omnichannel’

Physical stores

Consumers in Sweden don’t think highly of traditional stores, it seems. A third of shoppers expect to be disappointed by the in-store experience and one in four think the store is outdated when compared to online shopping. The in-store journey should be more connected with customers’ online shopping habits if Swedish retailers want to improve their conversions, a study suggests. Continue reading