Logistics provider Hermes has opened an automated parcel distribution hub in the United Kingdom, which is said to be the biggest one in the country. The hub measures 2,500 square meters and has the capability to process over one million parcels per day.
The United Kingdom
Ecommerce in the United Kingdom grew 17.8 percent last year, and was worth 174 billion euros. The growth rate is the same as in 2013, while in the last two years the growth rate was much lower. Last year, 82 percent of internet users in the UK shopped online.
The majority of online shoppers in the United Kingdom prefer fast to free delivery, while retailers think these delivery options are equally valued by consumers. Retailers think 43 percent of shoppers want free delivery and 57 percent prefer fast delivery, but in reality it’s 86 percent of UK shoppers who prefer free shipping.
Almost nine in ten Brits have sent or received a parcel in the last six months. That’s no surprise, as the courier and express delivery market showed a €1.1 billion increase in sales last year. The Brits now spend as much as 11.4 billion euros on these services.
Parcel companies could improve the efficiency of their delivery by 30 percent if they use What3words, the UK startup claims. With What3words, you don’t refer to addresses the usual way (“Main Street 1”), but by pinpointing exact delivery locations using a unique combination of three different words.
Tesco, the biggest supermarket chain in the United Kingdom, has launched its own one-hour delivery service, called Tesco Now. This app-based delivery service is meant to compete directly with Amazon, which delivers products within one hour using its Amazon Prime Now service.
Payments processor Worldpay has launched a pilot scheme, which enables microbusinesses to accept payments from costumers with an app instead of needing a card terminal. What is said to be an industry first could really help small businesses with accepting card payments easily.
It has become commonplace in the United Kingdom to use a smartphone to buy goods and services online. This year, almost 59 percent of digital buyers in the UK, which corresponds to over 25 million people, will make online purchases using their smartphone.
Only one week after Ikea announced it has plans to sell its products through third-party websites, the Swedish retailer is now offering select Ikea products through Amazon. Thousands of products are available in all countries where Amazon has a dedicated online store.
Traditionally, consumers spend the most money online in December. But new predictions show that November might be overtaking December as the year’s peak trading month. If the estimates are right, November will see a record 20 billion pounds (22.7 billion euros) spent online.