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Cross-channel

You can sell your products via a lot of channels. You can sell via your online store, via an app, via a phsyical store or maybe even via a pop-up store. On this page you’ll find all the ecommerce news articles about chross-channel.

56% of John Lewis’s online Christmas sales happened via Click&Collect

John Lewis has revealed that its click & Collect service broke records over the Christmas period. In the five weeks to December 27, which included Black Friday and Cyber Monday, over half of John Lewis’ sales were picked up via click and collect. But there was also a downside to this period, John Lewis confesses… Continue reading

Payment processor Adyen raises €200mn

Payment processor Adyen

Dutch company Adyen, that processes payments for businesses including Google, Facebook and Airbnb, has raised 200 million euros. With the fresh funding, led by General Atlantic and with additional participation from Temasek, Index Ventures and Felicis Ventures, Adyen wants to accelerate the growth of its global payments platform. Continue reading

42% of Europeans plan to do Christmas shopping online

Only a minority of 24% of Europeans plan to do their Christmas shopping predominantly at the traditional brick-and-mortar stores. Slightly more than four in ten shoppers however are planning to shop their Christmas presents by using digital channels like web or mobile web. A third of Europeans plan to apply a mix of all. Continue reading

Key ecommerce trends in 2015

It’s still two months, but 2015 is near. And this may be a year of other trends than we saw in 2014. Three CEOs of leading ecommerce companies in Europe told us their predictions of what might happen in online shopping next year. They believe the next trends will have the strongest impact on the online retail industry. Continue reading

Half of Spaniards look online before buying in-store

One in two Spaniards first look online for products before buying them in a physical store. And for 47% of all Spaniards the price is the most important factor for buying things online, as they think products are cheaper online than in-store. Continue reading

Pop-up stores generate €2.6 billion in revenue in the UK

Pop-up stores are very popular in the United Kingdom, as about 23,400 people  work in nearly 10,000 pop-up shops across the country. Together, this group of retailers contribute 2,6 billion euros to the British economy each year, which is equivalent to 0,6% of total UK retail turnover. And the industry could grow even faster, if there weren’t that much barriers. Continue reading

Staples launches new online storefronts in Europe

Staples has drastically improved the ecommerce experience on their key websites in Europe, including Spain, the Netherlands, Germany, France, Italy, and the United Kingdom. This got combined with a refreshed look and feel of the online storefronts. With the update, omni-channel shopping must be easier for Staples’ customers. Continue reading

Cross-channel will account for 44% of retail sales by 2018

The number of cross-channel consumers will increase in the future. By 2018, about 44% of in-store sales will have been influenced by the internet. In the next few years, more people will research products at home or in the store using a sales assistant’s tablet or their own mobile device before they decide to buy something in store. Continue reading

European consumers want both stores and ecommerce

European consumers are asking more and more for interdependence between offline stores and the internet. And for the first time in five years Europeans feel that their personal situation is improving. And because curbs to online buying have gradually been removed, ecommerce in Europe is still rising sharply. Continue reading