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Cross-channel - archive

You can sell your products via a lot of channels. You can sell via your online store, via an app, via a phsyical store or maybe even via a pop-up store. On this page you’ll find all the ecommerce news articles about chross-channel.

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Apparently Different tests smart dressing room with touch screen

Apparently Different tests smart dressing room with touch screen

The German fashion retailer Apparently Different has opened a pop-up store in Berlin yesterday. In the store, customers can order products from a touch screen while they are in the locker room. Via a tablet, employees get notified of the customers’ requests so they can search the desired items and deliver them through a drawer system directly into the locker room. Continue reading

‘Retailers have to go omnichannel if they want to grow further’

‘Retailers have to go omnichannel if they want to grow further’

Pure online shops need to evolve into an omnichannel retail business if they want to grow in the future, an omnichannel expert from Denmark says. Physical retailers need to have an online store if they still want to make profit in the near future, an omnichannel retailer from the Netherlands says. They are probably both right. Continue reading

Brits don’t want to pay for click and collect

Brits don’t want to pay for click and collect

Three-quarters of British consumers believe they shouldn’t have to pay for a click-and-collect service. If they order something online and then decide to pick it up in-store, consumers think it’s more than acceptable to get that order without paying any additional fee. Meanwhile, UK retailer John Lewis revealed last week it would start charging shoppers on click-and-collect orders below £30 (€41.66). Continue reading

Sweden is the best omnichannel country in Scandinavia

Sweden is the best omnichannel country in Scandinavia

Sweden is the best country in Scandinavia when it comes to omnichannel retail, a new study shows. However, there are still plenty of retailers who are defined as omnichannel laggards. Especially in the furniture and interior industry, companies haven’t fully embraced an omnichannel strategy, while in consumer electronics omnichannel is more common. Continue reading

How to combine online and offline sales channels effectively

Bricks-and-mortar retailers are increasingly being challenged by online retailers. But they won’t win the battle if they just join the ecommerce industry. In order to increase market share again, retailers need to combine online and offline sales channels effectively. Here’s how. Continue reading

Ecommerce in France will grow to €62.4bn in 2015

Ecommerce in France will grow to €62.4bn in 2015

The ecommerce industry in France could grow by 10 percent this year. Thanks to a growing number of online offers, the arrival of new shoppers and a rise in transactions online retail sales in France could reach 62.4 billion euros at the end of 2015. This prediction was done by the French Ecommerce Federation, FEVAD, on Tuesday. Continue reading

Deutsche Post goes into the tourism business

Deutsche Post goes into the tourism business

Deutsche Post now offers its customers vacation packages. Under the brand name Post Reisen, consumers can find several holiday travel and city tour packages as well as adventure trips and cruises. For this new service, Deutsche Post is working together with Eurotours, an international tourism company. Continue reading

56% of John Lewis’s online Christmas sales happened via Click&Collect

John Lewis has revealed that its click & Collect service broke records over the Christmas period. In the five weeks to December 27, which included Black Friday and Cyber Monday, over half of John Lewis’ sales were picked up via click and collect. But there was also a downside to this period, John Lewis confesses… Continue reading

Payment processor Adyen raises €200mn

Payment processor Adyen raises €200mn

Dutch company Adyen, that processes payments for businesses including Google, Facebook and Airbnb, has raised 200 million euros. With the fresh funding, led by General Atlantic and with additional participation from Temasek, Index Ventures and Felicis Ventures, Adyen wants to accelerate the growth of its global payments platform. Continue reading