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Hornbach let store employees deliver online orders

Hornbach let store employees deliver online orders

German DIY-store Hornbach saw its online turnover increase significantly during the Covid-19 outbreak in Europe. The company quickly changed its click-and-collect model and also tested a home delivery model where its own store employees took care of the deliveries. Continue reading

Schuhe24 Group partners with Neckermann in Austria

Schuhe24 Group partners with Neckermann in Austria

Schuhe24, which sells shoes online from over 2,000 connected retailers in Germany, is partnering with Neckermann in Austria. The cooperation should benefit both Neckermann and the retailers connected to the Schuhe24 Group, which also sells clothing, bags, jewelry, and more. Continue reading

Otto Group closes German returns-processing facility

Otto Group closes German returns-processing facility

Otto Group has announced the upcoming closure of the last returns-processing facility in Germany. The facility is operated by Otto subsidiary Hermes Fulfilment in Hamburg and will be closed down in the second half of next year. Continue reading

Purchase on account still popular in Germany

Purchase on account still popular in Germany

For almost a third of all online shoppers in Germany, purchase on account is the most popular payment method. Last year, this method gained even more sales than in the year before. PayPal ranked second among the payment methods with the highest turnover. Continue reading

Otto Group: coronavirus has lowered the return rate

Otto Group: coronavirus has lowered the return rate

The corona crisis has led to a surge in online shopping, but consumers aren’t returning more. That’s what the Otto Group has noticed. It doesn’t have a simple answer to why this is the case, and whether a general trend reversal can be derived from this. Continue reading

Checkout Charlie expands to Italy and Spain

Checkout Charlie expands to Italy and Spain

Checkout Charlie, a German company with many consumer and discount portals, is expanding in Europe again. The business, part of A company of the Media Group RTL Germany, has launched two new voucher portals: Buonisconto.it in Italy and Topdescuento.es in Spain. Continue reading

Dutch Fonq leaves Germany

Dutch Fonq leaves Germany

Online department store FonQ has left Germany. The Dutch ecommerce company says it wants to focus solely on its profiting businesses in the Netherlands and Belgium instead. Continue reading

Marley Spoon offers Dinnerly in Germany

Marley Spoon offers Dinnerly in Germany

Marley Spoon has started offering Dinnerly, its affordable food delivery service, in Germany. The spin-off sells meal kits that starts at 2.99 euros per serving. Continue reading

Ecommerce shipping in Germany 2020

Ecommerce shipping in Germany 2020

Online retailers in Germany should better inform their customers about the status of their orders. One in four ecommerce companies only sends a single email after checkout, a study about Ecommerce shipping in Germany shows. Continue reading

Coolblue expands to Germany

Coolblue expands to Germany

Dutch omnichannel retailer Coolblue has set the first steps to expand to Germany. In the Düsseldorf area, Coolblue starts with its own delivery network, installation service, bike couriers and physical stores. Further expansion across Germany is the next step. Continue reading

KaDeWe’s online shop is live

KaDeWe’s online shop is live

In April it was announced that KaDeWe wanted an online shop. And now it’s there. The ecommerce website from the famous Berlin department store starts with 3,000 articles from 100 different suppliers. Continue reading