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Europe

Europe is ecommerce ready

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Among the ten economies in the world that are most ready to benefit from ecommerce, seven are European. For the third straight year, Luxembourg ranks first on UNCTAD’s ranking of countries’ capacity to support online shopping. Switzerland and Norway complete the top three. Continue reading

October: ecommerce events in Europe

Ecommerce events in Europe in September

Autumn is here, so it’s getting colder and people want to stay inside. Well, why don’t mix business with pleasure and visit some interesting ecommerce events in Europe? In case you want to, we’ve made a handy overview for you, so you know when and where an ecommerce event takes place this month in Europe. Continue reading

Shoppers highly value in-transit information

In-transit information

Online shoppers are more satisfied with returns than last year, but still the overall customer satisfaction with returns (67 percent) is still much lower than the satisfaction with online delivery (85 percent). Online retailers should have a returns service that offers convenience, while also giving customers better in-transit information about their order. Continue reading

‘Online sellers must act as producer under WEEE directive’

WEEE

More and more ecommerce companies fail to register with product responsibility organizations even though they are acting as distant sellers. This makes it hard to get hold of the responsible person and to enforce the extended producer responsibility obligations. Some voices are now saying EU states should oblige online sellers to take on the duties of producer for the products they sell on behalf on non WEEE registered companies. Continue reading