Bad user experience on websites leads to high percentages of abandoned carts. Gamification, the process of applying game principles to online stores to encourage participation can increase conversion, and customer loyalty. Ecommerce News spoke to Claspo about helpful ways to implement these pop-ups.
The European online consumer electronics market was worth 112 billion euros in 2024. This was an increase of 24 percent compared to the year before. Consumer electronics now represent 13 percent of total online retail sales.
About You has revamped its marketplace. It has launched a new seller center. The onboarding process for external sellers has been adjusted, making it easier for other companies to sell on the growing platform.
Bevh, the German association for distance sellers, is requesting to reconsider European regulations regarding online platforms. The interest group argues that large platforms are being regulated too strictly and claims that this results in discrimination against these platforms, compared to physical competitors.
With Valued Shops, Europe has gained a new trustmark and review system. It is already active in the Netherlands, but under the name WebwinkelKeur. The company is now launching an international trustmark, in eight languages, with an initial focus on the German market.
Chinese online marketplace AliExpress is launching Local+, a fulfillment solution that allows retailers to outsource shipping. The platform has acquired several warehouses in Europe. As a result, shipping will be quicker.
Starting in July, online sellers who ship with DHL will be charged a monthly fee for parcel shipping. At the same time, parcel prices are reduced. According to the company, this means that average costs are reduced when shipment volume increases.
Shopify merchants in Germany now have direct access to DHL shipping services through the ecommerce software platform. In addition to added convenience, online retailers also benefit from lower costs, according to DHL. The integration will become available in other key European markets as well.
Visa and Mastercard are charging retailers excessive fees, which the credit card companies raise unilaterally. As a result, they are hindering competition and innovation in the European payments market, according to several trade associations in a letter to the European Commission.
After launching in the United States and the United Kingdom, TikTok Shop now aims to enable the trade of second-hand products on its platform elsewhere in Europe. The company is currently recruiting a program manager who will be responsible for defining and implementing the pre-owned category strategy across the European Union.
The five largest ecommerce players in Italy account for 46 percent of the sales of the country's top 250 online sellers. Spain also sees a high concentration, with its top five players representing 41 percent of the market. In the United Kingdom, Germany, and France, the market is more evenly distributed. Yet even in those countries, the top 25 sellers are significantly larger than the 225 that follow.
European online retailers missed out on more than half a billion euros in revenue during the last four months of 2024 due to millions of lost parcels. The actual impact is significantly greater, according to Metapack.
In 2024, the online European cross-border market reached 275.6 billion euros in sales. Compared to a year earlier, this was an increase of more than 16 percent. The cross-border market represented a 36 percent share of the overall online market in Europe.
This week, fulfillment and customer service provider Salesupply has launched a new solution. With MarketplaceCare 365, marketplace sellers can be sure that customers will receive responses within the required timeframes.
Temu and DHL Group have signed a Memorandum of Understanding. The companies say they aim to support the growth of SMEs in established markets as well as in growth markets. DHL will utilize its logistics expertise to support Temu's operations in Europe, including its local-to-local model.