Europe

Correct product information is important in online shopping, according to 94 percent of consumers. Compared to last year, this is an 11 percent growth. A lack of good product information even makes 53 precent of buyers want to shop elsewhere.

International marketplace AliExpress has continued its decrease in turnover in Q3 this year. According to the company, this stems from a decrease in orders after the new EU VAT rules came into effect. Overall, the Alibaba group reports a loss of 2,8 billion euros.

Online fashion giant Zalando has discontinued its pre-owned online store Zircle. Customers can still access the category pre-owned in Zalando’s own platform if they want to buy second hand items. As of this week, Zircle is no longer accessible.

While B2B sellers are increasingly turning to ecommerce solutions, customers still encounter issues when trying to order online. At least 32 percent of B2B buyers said that finding products is the biggest online issue. A more personalized shopping experience could solve that issue.

The European Commission is working on new laws to reduce packaging waste. The plans include cutting down on empty space in ecommerce parcels as well as an increase in reusable packaging.  A draft of the rules, which was supposed to come out at the end of the month, was leaked early.

Leading ecommerce platform Shopify has shut down its Exchange Marketplace on November 1^st. Merchants who want to sell their Shopify store will now have to use other marketplaces. The app, data and listings have all been deleted and are no longer accessible to merchants.

European ecommerce fulfillment company Huboo has announced a partnership with Mirakl, a marketplace solution provider. Huboo’s customers can now connect to marketplaces powered by Mirakl. At the same time, sellers on Mirakl Connect can now access Huboo’s fulfillment network.

Ecommerce giant Amazon has announced that it will invest more than 1 billion euros up until 2027 to decarbonize its transportation network in Europe. The company will add electric delivery vans and electric heavy goods vehicles to its network. It wants to become net-zero carbon by 2040.

Ecommerce fashion giant Zalando is expanding its partnership with fashion brand Nike. Customers get access to Nike Member exclusive products, as well as more connected inventory and new digital experiences. It is the first time for Nike to partner with European platforms.

Up to 65 percent of consumers with a disability have abandoned their cart due to poor accessibility of the online store. Often, websites do not meet basic accessibility needs, while up to 73 percent of consumers are touched by a disability.

Leading ecommerce platform Shopify is launching Translate & Adapt. The tool, which works with Shopify Markets, offers localisation for merchants looking to expand to new markets. The new application is available worldwide as of this week.

The European online fashion retail market is set to grow 50 percent by 2025. The online turnover of this market will reach 175 billion euros, which equals 33 percent of the retail branch’s total. Cross-border marketplaces are the biggest drivers behind these growth.

Over half of online shoppers are prepared to wait longer for a parcel if it is from a sustainable shop. Still, only 1 in 5 customers are prepared to pay extra for eco-friendly delivery. Consumers are most worried about the environment when shopping for groceries and fashion.

Online furniture and home goods retailer Wayfair is laying off 870 employees. This reduction affects 5 percent of its global workforce and 10 percent of its corporate team. According to the company, its team is too big for the current economic environment.

Shopify is laying off 10 percent of its staff. This comes down to a thousand employees. According to the company, it is due to a decline in customer demand after peak growth during the pandemic.