Although 52 percent of consumers in the United Kingdom see next-day-delivery as their most preferred delivery method, still a fifth of UK retailers are failing to offer their customers next-day delivery. On the other hand, 65 percent of retailers offer click & collect, even when only 18 percent of consumers consider this their preferred delivery method.
No ecommerce without logistics. Because whenever a consumer orders something online, that product has to be shipped from one place (a warehouse or fulfilment centre) to another (the consumer’s house, a pick-up point, et cetera). So logistics play a very important role in the whole ecommerce process. In order to achieve success in the online retail industry, one has to have a very solid logistics plan in place.
Amazon is seeking a total of 1,300 warehouse units across Europe. The American retail giant is looking for small distribution facilities near major cities, so they can function as last-mile centers that receive and store shipments prior to their final deliveries to customers nearby.
Otto, the major German ecommerce company, is using artificial intelligence, with an algorithm originally designed for experiments at the CERN laboratory, to improve its online activities. Thanks to the technology, Otto has managed to drastically decline its returns.
Amazon Logistics is becoming more and more sophisticated. The American company is now testing its two-man delivery service in Munich, which would mean it’s attacking Deutsche Post DHL and Hermes in just another business area. If the test becomes a success, Amazon could expand the service to other European countries, such as the United Kingdom.
Logistics management software Onfleet has gone international. The American SaaS platform is focusing more and more on Europe and other continents and has now made its driver app and website available in Spanish and French.
DHL is said to become the exclusive logistics partner for Amazon Fresh in Germany. Next month, the German logistics company will start with delivering fresh food to Amazon customers in Berlin. After the capital, the rest of the country should follow soon.
Just Cargo, a Dutch startup that calls itself the Uber for courier services, wants to expand in Europe. With franchisees in other countries, the company wants to link companies and drivers across Europe to pick up and deliver parcels.
DHL Express has launched a pilot project in Germany and the Netherlands, in which it uses cargo bicycles for inner-city deliveries. The two pilots of the City Hub concept launched in Frankfurt, Germany’s fifth largest city, and Utrecht, a major Dutch city that wants to become climate-neutral by 2030.
After DPD Germany entered the food delivery service in Germany, Dutch postal company PostNL is following suit in the Netherlands. Starting next month, the company will deliver frozen meals and groceries every day of the week.
The German-based logistics company Rhenus Group has expanded to the United Kingdom by acquiring Network 4 Home Delivery. Rhenus already has over 500 locations across the world, but the recent acquisition represents Rhenus entering the British market for the first time.