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April: ecommerce events in Europe

April: ecommerce events in Europe

Spring is here! It’s April and while physically visiting ecommerce events is still not an option, there are still a few interesting ones you can visit online. Let’s have a look at what’s possible this month. Continue reading

What do European consumers want from customer service?

What do European consumers want from customer service?

With the corona crisis giving a massive boost to ecommerce in Europe, customer service teams were put under substantial pressure. And the return numbers also significantly increased last year. How do customer service in European countries perform? Continue reading

25.5% of ecommerce in Europe is cross-border

25.5% of ecommerce in Europe is cross-border

The online cross-border market in Europe was worth 146 billion euros in 2020. This is an increase of 35 percent compared to the situation one year before. The cross-border share represents 25.5 percent of total online sales in Europe. Continue reading

PayPal launches Checkout with Crypto

PayPal launches Checkout with Crypto

PayPal today announced the launch of Checkout with Crypto. With this feature, PayPal customers can pay with crypto coins alongside other payment methods in their PayPal wallet. Checkout with Crypto is available at millions of global online retailers and other businesses. Continue reading

The impact of the Suez Canal blockage on ecommerce

The impact of the Suez Canal blockage on ecommerce

The Suez Canal blockage, from 23 until 29 March, doesn’t just affect the Egyptian economy or the global shipping industry. Around 12 percent of global trade passed through the canal, so a lot is affected by the blockage. The delay will strongly impact on ecommerce orders placed by European consumers. Continue reading

Opportunities for ecommerce companies in Italy

Opportunities for ecommerce companies in Italy

Italy is a developing ecommerce market in Europe. But although it’s lagging behind on some other European markets, the online retail industry of Italy has lots to offer. Let’s take a look at the opportunities for European ecommerce companies in Italy. Continue reading

BigBuy: turnover of €65 million in 2020

BigBuy: turnover of €65 million in 2020

Wholesale platform BigBuy generated a turnover of 65 million euros in 2020. And 90 percent of the B2B company’s sales shipped out of Spain. France and Italy accounted for most sales through this wholesale platform. Continue reading

29% of German ecommerce generated by small businesses

29% of German ecommerce generated by small businesses

29 percent of German ecommerce sales are generated by small businesses with fewer than 10 employees. Compared to the situation in the entire German economy, small ecommerce enterprises are much more important for the total turnover in their sector. Continue reading

InPost launches label-free returns service

InPost launches label-free returns service

Parcel locker provider InPost has launched a returns solution that wants to simplify the process of returning items that were bought online. Customers no longer need to use or print labels, instead they use a QR code on their smartphone. Continue reading

Online-only players most popular among UK fashion shoppers

Online-only players most popular among UK fashion shoppers

Ecommerce is, of course, very popular now the physical stores are closed in many countries across Europe. But online-only retailers seem to really reap the rewards of having a strong digital infrastructure. In the UK, online-only retailers are now the number-one purchasing channel for fashion shoppers. Continue reading