Staff members of Amazon Germany staged a daylong strike yesterday, demanding better payments and benefits. Trade Union Verdi called on workers at Amazon’s logistics center in Leipzig to stop working from 12:30 p.m. ET. It’s the second time within a month workers at Amazon’s logistics centers have staged protest against the global internet retailer.
Dutch customer service tool solution Robin saw the amount of signups grow with 100% in the first quarter of this year, compared to Q4 of 2012. Robin’s founder and CEO Patrick Speijers told us this, and the fact the company wants to spread their wings internationally, was reason for them to expand their team with a new marketing manager and a customer success manager.
It’s going well with ecommerce in Europe. Online revenue of goods and services grew by 19% to reach €311.6 billion last year. The United Kingdom (€96 bln), Germany (€50 bln) and France (€45 bln) together represent 61% of the total European B2C ecommerce sector.
French ecommerce company MenInvest has acquired the London-based online retailer Oki-ini for an undisclosed amount. Two of Oki-Ni’s co-founders will join the company’s board as shareholders and will advisor the Group. The acquisition is all part of MenInvest’s plan to reach €100 million in revenue by 2016.
The multiple comparison engines of Dutch company Compare Group will get a new design and along with it some new features. The Dutch, Belgium, Finnish and French websites will soon show customers how reliable a web shop really is in terms of delivering orders on time.
Dutch company Kleding B.V. is only one year old and it has already launched their first foreign spin-off. Fashiola.de offers German users a simplified interface with a broad selection of clothes and filtering options. Kleding B.V. wants to make Fashiola.de the most important searching platform for fashion online shoppin in Germany within the next two years.
The Japanese ecommerce company Rakuten Inc. opened in Austria its fifth European e-marketplace. After the British Play.com, the French PriceMinister.com, the Spanish PriceMinister.es and the German Rakuten.de, Rakuten.at is now their most recent launch in Europe. Rakuten offers local merchants the opportunity to sell their products via one of Rakutens e-marketplaces.
Germany’s largest online optician, Mister Spex secured a 16 million euro ($20.5mln) investment. Scottish Equity Partners led the financing round, while existing investors like XAnge and DN Capital also participated. With the new capital Mister Spex will try to increase its partnerships with independent opticians and expand their business to other European countries.
Let’s have a look at the web usage habits of Europeans. For example, did you know that they represent 12% of the global population, while representing 21 of the online population? And did you know that Iceland and Scandinavia have the highest internet penetration on this continent? Check out the infographic and be amazed by more numbers!
Deutsche Post is starting an experiment with boxes installed at people’s homes. This way the German mail service could drop the parcels in the secured boxes when a customer isn’t home. It’s all part of a greater plan, as Europe’s largest mail service wants to deliver more parcels, especially with the expected boost of food and consumer goods deliveries.
Ecommerce company Nosto opened new offices in London at the TechHub Google Campus. The ecommerce personalisation engine from Finland already has some UK retailers using their solution and now aims to expand their business across the United Kingdom. It already has a presence in Berlin and Stockholm.
42% of the merchants in the Internet Retailer Top 500 ship to at least some European countries. Web-only merchants seem to be the most European centered retailers. More than 150 retailers ship to all the 18 biggest European online retail markets, including The United Kingdom, Germany and France.
Visa has agreed to reduce some credit card fees. This move comes almost a year after the European Commission told Visa its inter-bank fees might violate EU antitrust rules. So now the fees that banks charge each other to process credit card transactions across the internal borders of the European Union are lowered.
Foot Locker is only a few steps away from buying the Germany-based store and online retailer Runners Point. The American retailer of sportswear and footwear has paid 94 million dollars (€72 mln) for the company but the deal still has to get a green light from the German authorities.
Last year one in nine European customers ordered goods or services over the internet from sellers from other EU countries in the last twelve months. That’s more than in 2011, when one in ten customers ordered from their ‘neighbours’. A positive development as the European Union tries to vanish the (online) borders between countries.