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Ecommerce in Italy

Information about ecommerce in ItalyItaly is the third largest economy in Europe and a founding member of the European Union, the OECD, the G7 and the G8. The country is also the largest market for luxury goods in Europe, which may not come as a surprise, taking into account brands such as Armani, Versace, Prada and Gucci are from Italy. The country is developing quite fast, after it has known some problems concerning economic growth, corruption and high unemployment among youngsters and women. There are also a lot of economic disparities between southern Italy and the north, with the latter being more wealthy.

COUNTRY
ITALY
Population 61.7 million people
– % internet users 60%
Online sales €22.4 billion (2017)
Online stores worth mentioning: Yoox, IBS, Saldiprivati

Content:

Ecommerce events in Italy

Every year there are several ecommerce events being organized in Italy. We have a handy ecommerce events calendar, where you can find all the major online retail events in Europe. But you can also check out only the ecommerce events in Italy.

Ecommerce customers in Italy

According to IcePay you can’t get ignore the Italian credit card CartaSi if you want to sell your products or services on the Italian market. Together with MasterCard and VISA, CartaSi is the most frequently used credit card in Italy for online purchases. It has an market share of 40% and more than 7 million Italians own such a card. Other popular online payment methods in Italy are PayPal (12%) and cash on delivery (11%). A study from Planet Retail in 2014 however shows that 56% of those surveyed used PayPal to shop online, while 42% used card payments. And yet another study, done by Osservatori Digital Innovation, shows that two thirds of ecommerce purchases was paid with credit card, while PayPal had a share of 31 percent. When it comes to preferences, 47 percent of online shoppers in Italy preferred paying with PayPal or something similar. Debit/credit card follows with 31 percent.

According to research from PayVision, Italy has an internet penetration of 60%. The country has 61 million inhabitants of which 13 million are online shoppers. But recent data shows there are now 19 million online shoppers in Italy. Apart from services such as vacations and travel tickets, clothing and consumer electronics are quite popular in Italy, followed by media and groceries.

The ecommerce market in Italy

Italy is one of the fastest growing ecommerce markets in Western Europe. The ecommerce industry in Italy amounted 9.6 billion euros in 2012 and in 2016, ecommerce in Italy was worth 19.6 billion euros. This would be an increase of 19 percent compared to 2015. More information about the ecommerce market in Italy can be found on EcommerceWiki.

Big online stores in Italy

When ranked by unique visitors per months, Zalando is the biggest B2C ecommerce site in Italy, followed by Amazon, Euronics, IBS and BonPrix. Another very popular ecommerce site is Yoox.

Latest news about Italy

Rinascente starts with ecommerce in June

La Rinascente, a department store chain from Italy, will launch its own online store in June. Initially, the idea was to make an online debut last month, but this has been delayed due to the outbreak of coronavirus Covid-19.

Southern Europe discovers online groceries

With the Covid-19 lockdown in action in Southern Europe, consumers in Italy, Spain and France are quickly discovering online shopping. More and more retailers are going online to sell their stuff, while an increasing number of consumers are ordering their groceries and products online.

Supermercato24 raises 11 million euros

Supermercetato24, an Italian same-day delivery service for online groceries, has raised 11 million euros. The money comes from new investor DIP Capital and current investors FII Tech Growth, 360 Capital Partners and Innogest.

Zalando opens fulfilment center in Italy

Zalando has opened a new fulfilment center. Its latest distribution center is located in Italy, in Nogorole Rocco, near Verona. The site will serve customers in Southern Europe.

Supermercato24 acquires Polish grocery delivery service Szopi

Supermercato24, an Italian same-day delivery service for online grocery, has announced the acquisition of Szopi, an on-demand grocery delivery service from Poland.

Read all our articles about ecommerce in Italy.

Last update: February 2018