Ecommerce News

Cross-border

Cross-border ecommerce is a very hot topic, as more and more online retailers are expanding their businesses abroad. Want to be inspired? Or just stay up-to-date? Read our articles about ecommerce companies who went, or are planning to go, cross-border.

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Otto increases seller fees

Otto increases seller fees

German ecommerce giant Otto is increasing the seller fees on its marketplace. The basic fee for third party sellers will rise from 39.9 euros per month to 99.9 euros. According to the platform, the change is caused by the fact that many partner sellers have added low-quality products to the marketplace in the past.

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Salesupply launches hybrid AI bot

Salesupply launches hybrid AI bot

Ecommerce fulfillment and customer service provider Salesupply is launching a hybrid AI chatbot. It is meant to reduce customer service costs for online sellers, while also improving customer experience. Soon, the company wants to implement the technology in mail and telephone customer service inquiries as well.

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