Ecommerce in Europe

Information about ecommerce in EuropeThe ecommerce industry in Europe consists of three major players, upcoming markets and thriving startup scenes. But it’s difficult to see the European ecommerce industry as one, as it consists of several regions that all play their own role. Let´s have a look at ecommerce in Europe.

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EUROPE
Population 742.45 million people
– % internet users (EU) 76.5%
Online sales €455 billion (2015)
Online stores worth mentioning: Otto, Tesco, CDiscount, Bol.com, Zalando, H&M

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Ecommerce customers in Europe

Cards account for the largest share of business-to-consumer ecommerce transactions in Europe, as research from yStats.com shows. Digital wallets are second best. In the UK credit cards are very popular: about four in ten online transactions are paid this way. Debit cards account for 35% of all online transactions, while PayPal is the country’s third most used online payment method. Germans like to pay with invoice, while French consumers use debit card Carte-Blue, MasterCard, American Express and PayPal. In the Benelux, iDeal (the Netherlands) and Bancontact / Mister Cash (Belgium) are very popular. For more common payment methods in Europe, check out this overview.

Data from Statista shows that almost 80% of British Internet users used online shopping in 2014. Huge growth can be found in Italy: 24.7% of internet users shopped online in 2014, but this percentage will grow to 32.9% by 2017. In Spain, ecommerce adaption will also grow strong: from 36.1% in 2014 to 43.1% in 2017.

The ecommerce market in Europe

PostNord researched big ecommerce countries in Europe. Based on data from the UK, Germany, France, the BeNeLux, the Nordics, Spain, Italy and Poland it found out that clothing and footwear are amongst the most popular product categories, just like home electronics and books.

Popular product categories in Europe 2014

Ecommerce sales in Europe grew from €131.61 billion in 2013 to €156.28 billion in 2014, which corresponds with a growth rate of 18.4%. And the European ecommerce industry increased to 455 billion euros in 2015, and is expected to reach 509.9 billion euros in 2016.

As the Centre for Retail Research has found out, apart from the UK and Germany, market shares are comparatively low in most European countries. The weighted average share was 7.2% in 2014 and is expected to increase to 8.4% in 2015. Countries where the ecommerce industry accounts for a fair share of total retail sales are the UK, Germany and France, not surprisingly the biggest ecommerce countries in Europe. Other countries with high market shares are Sweden and the Netherlands.

Source: Centre for Retail Research
Source: Centre for Retail Research

Big online stores in Europe

Of course, in Europe major American retailers have their influence on local ecommerce industries. As a matter of fact, Amazon was the most-visited online retailer in Europe in 2012. But that’s not to say Europe doesn’t have it own ‘Amazons’. In Internet Retailer’s top 10 list of biggest online retailers in Europe, Amazon, Staples and Apple are the only American retailers. The list also contains Otto (Germany), Tesco (UK), Groupe Casino (France), Shop Direct Group, Home Retail Group (both UK), Zalando (Germany) and John Lewis (UK).

Latest news about Europe

Ecommerce in Europe: €602 billion in 2017

Ecommerce in Europe is growing exponentially, especially in the southern countries. The online retail industry in Europe is expected to be worth around 602 billion euros at the end of this year, which would mean ecommerce in Europe will grow 14 percent compared to the situation in 2016.

Chiquelle expands to six more countries in Europe

This month, Swedish fashion retailer Chiquelle won the Global E-commerce Award at this year’s Global E-commerce Summit. The company’s pitch won 52 percent of the audience vote, thereby beating Indian online grocery store Big Basket and Swedish furniture manufacturer Ikea. We interviewed CEO and co-founder Pouya Boland about the award Continue reading

Zalando launches Zalando Fulfillment Solutions

Zalando has successfully launched Zalando Fulfillment Solutions, which gives fashion brands access to the company’s logistics infrastructure and know-how. Zalando can take over the order fulfillment for partners, from inbound to return.

Klarna becomes a bank

Klarna has been granted a full banking license by the Swedish financial supervisory authority Finansinspektionen. This means Klarna can operate as a bank, something it wanted for a long time. With a banking license, Klarna kan now broaden its product portfolio for customers and merchants.

More Amazon marketplace sellers use Fulfillment by Amazon

In Europe, about 40 percent of the top 10,000 Amazon marketplace sellers makes use of Amazon’s fulfillment service, Fulfillment by Amazon. Since January, the share of sellers who use Fulfillment by Amazon has grown in all countries where Amazon offers this service.

Read all our articles about ecommerce in Europe.

Last update: September 2016